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Review 5/6/2011
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After 10yrs of loyal banking they refuse to return a their fee of $30.00 when it was their error. I was online transferring money and their system kicked me out to charge me $30.00 for a $3.00 charge that had been pending for 3 days that came in at the same time a unauthorized charge occurred. They wanted me to fillout a fraud report because I had a unauthorized charge that the business who charge me reimbursed me with no question. For what really so I can be told again they wont reimbursed me it clear that this bank needs money and is socking it to their customers and has no clue on being customer friendly in the banking industry the big 4 banks have better customer service and will listen to you. They may be distrusted but at least they value their customers this bank is a joke and no wonder they have closed some branches people don't want to bank with a sock it to for no reason and no care attitude. It's a wonder that they haven't folded probably just pure luck or they are recouping their losses on the backs of their customers with their abusive fees.
Beware banking with them!
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