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Dishonest Scam Atrists! BEWARE-DO NOT USE!
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BEWARE- DO NOT USE THIS COMPANY! Scam, Scam, Scam, SCAM!!!!!
They Overcharge, Bill for work that was NEVER Done AND EQUIPMENT NEVER USED, BILL FOR HOURS NEVER WORKED AND ATTEMPT TO SCAM INSURANCE COMPANIES AND INNOCENT VICTIMS OF FLOODS AND FIRES. They Lie and try to bilk consumers and insurance companies by overcharging and billing for equipment and work never done! Notorious scammers and price gougers!
They came to my house in October 2014 after a sewage backup in a small 12x12 room and tiny 1/2 bath after the plumber said "they knew some guys" (Plumber probably gets a kickback for the referral). I immediately called my claims adjuster and requested an estimate from the company.
The company never provided the estimate but the adjuster said go ahead and let them start the dry out and nothing else. I allowed them to start the dry out- all they did was put 3 machines in place and said they sprayed some disinfectant. (I did not witness this as I walked out of the room for a second) Then 3x they checked the moisture levels (5 min max each times) and picked up 2 machines. (another 5 min) then they picked up the last dehumidifier. (5 more min) Total max labor 1.5.
Then they send a bill for $7100 plus dollars for an hour and a half of work that next to nothing!! They billed for 14 hours of labor, plastic sheeting and equipment they never used!! The bill was was more than the plumber that was here for 3 days digging up my driveway to do repairs and more than the cost of repairing the room, replacing the drywall and trim and paint!
The ins. agreed to pay them only $2150 and said that was more than generous and they were told by the company that it would be accepted. This was after I told them they were lying about the bill. So after they accepted the amount I paid them yet now they are threatening suit and liens on my property for the balance and the insurance company had to step back in. I also told 21st Century about the bad reviews and scamming they have done to others.
Gary and Jim Monroe are nothing but scam artists blatantly ripping off people and insurance agencies. The insurance agent even noted this to me that they were knows to overcharge and do "creative billing" and she was surprised I got a copy of the bill b/c they usually bill the ins/ co and hope the consumer never knows the amount!
Ridiculously obvious scammers BEWARE-DO NOT USE THIS COMPANY!!! They should go to jail for stealing.
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