|
|
Review 4/6/2011
|
|
Talked to:
Christian Brown
Senior Account Executive
Cancelled my account for their non delivery as promised.
Was told account would be closed and no termination fee would result.
I sent closure form and shipped equipment back to them which they have received according to FEDEX Tracking #
468388315041988.
Copy of EMAIL from Christian Brown
From: christian@intlcardservice.com
To: xxxxxxxx@comcast.net
Sent: Friday, March 4, 2011 1:56:29 PM
Subject: ICS merchant services
Ron
Here is the closure form. I just need this form completed and faxed to: 866-328-3052. Also the equipment needs to be returned to the address below. Feel free to give me a call with any questions. Sorry things did not work out.
Integrated Card Service
28310 Roadside Dr. ste.250
Agoura Hills, CA 91301
Best Regards,
Christian Brown
Senior Account Executive
So far they have Cost me $160.48 and will not return calls or e-mails.
I have also filed a complaint with the Federal Trade Commission, which I encourage others to do also.
http://www.ftc.gov/
also see BBB Review at:
http://www.la.bbb.org/Business-Report/International-Card-Service-100093671
The company has a pattern of complaints which causes us concern. Complainants typically allege misrepresentation of the offer and terms of service, problems cancelling services, billing disputes, and lack of customer service.
|
|
|
|
|
|
|
|