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Review 10/15/2010
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Placed order on 10/1/10, VISA was charged that day and I was assigned contract number. On 10/4/10 I received an email from Ed Merati with a pdf indicating that everything was scheduled and pickup would be between 10/11 and 10/15. Never heard another single word from them!!! Their paperwork indicated someone would call 24 hours prior to pickup and provide a 5 hour window. NOBODY ever called. On 10/14, in the AM, I called and spoke to Ed. I pointed out that their very own website said pickup would be from 10/11/10 12:00AM to 10/15/10 12:00AM.....so that meant, technically, they had until midnight on Thursday night. He was adamant that someone would call during the day on Thursday and that their schedule "usually means" between Monday and Friday. Thursday goes by and I hear nothing more all day. Thrusday night I call them and spoke with some other person...when I indicated that I had called and spoke with Ed, earlier in the day...he laughed and said "Oh, you're that Tony". I'm glad they get a laugh out of being disreputable and untrustworthy. This other gentleman had no clue concerning when pickup was going to be, or when (if) someone was actually going to call me. DO NOT TRUST these people!!! Do your research...there are plenty of other shippers, and there will soon be PLENTY of details on the web concerning this company. So, the motorcycle my sone has been waiting for...the one he could have ridden from VA to AZ and back...at least three times by now....still sits in my garage. All becuase this UNPROFESSIONAL company acted irresponsibly. As a 20+ year military family who has moved all over the country and world, I think I have enough experience to pass this judgement.
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