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Jack Key Nissan Review from an Experience in Trying to Buy an Automobile in July, 2012
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Posted on: August 2, 2012 at 8:31 AM This review is not about the salesperson, although he did push us to buy a car without driving it first! He said they were having a contest in the dealership and his sales manager needed more sales. I fault the sales manager,as the salesperson seemed relatively new. They could not find the ‘keys’ but they both looked everywhere. They knew we wanted to test drive the car, but we left since they could not find the keys; they called us later and said to come in and get a ‘red hot’ deal based on how we liked the drive the next morning, when they ‘found the keys.’ We were there for quite awhile. We had a trade-in. We negotiated, but it took awhile. We were left sitting for a long time. It amounted to the bottom line of course, and their bottom line was bring money down, and then that brought down the ‘bottom line’ on paper that we could see a lower number. Ultimately, our trade-in was not bringing in very much to the 'bottom line'. We went to Borman Auto after this and drove a NEW car of the same make and model and the bottom line was very close to the same price! The only difference was a step down in the trim package. After we said no, one of the sales managers (I assume) came out stopped us as we were driving away, and said the salesperson was not very good (alarm bells went off then the way he talked about his staff) and that he was wondering what he could do for a sale. We told him it was not the salesperson we had, but the tactics of the 'final deal' guy. He kept asking us about the price over and over again. It was not a pretty sight. I was so very put off about this kind of talk in the parking lot as we were trying to leave. In my opinion, this dealership does not have alot of integrity, based on how they treated their staff and how they pushed so hard for a deal at any costs. I would stay away, or BEWARE! of sales tactics, but mostly the ‘boss man of the final price’ tactics. What a shame. Here in a town where I live. THERE IS NO EXCUSE FOR THIS KIND OF SALESMANSHIP IN THIS TOWN. THERE ARE MANY PLACES TO BUY A CAR, THOUGH WE ARE ISOLATED HERE BETWEEN buying in EL PASO or LAS CRUCES. I SUGGEST USING AUTOTRADER, AND IF THEY DON'T LIST THE PRICE, BEWARE! ALSO, THIS DEALERSHIP HAS A WEB SITE WITH TESTIMONIALS. THERE IS NO PLACE ON THIS WEB PAGE TO ADD A 'TESTIMONIAL' OUTSIDE OF WHAT THE DEALERSHIP HAS PRODUCED FOR YOU TO READ. The Rating was lowered to 1 star because of the person who came out to our car as we were leaving. That left such a bad taste in our mouths that we vowed never to go back.
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