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Business's response - on 7/18/2011
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Dear Sir or Madam,
We apologize for any miscommunication or any delay in response to your request. Your refund was processed and credit given to your account on 7/14/11. In good faith, on 7/18/11, the processing fee was waived and credited back to your account accordingly.
If there is anything else we can do to assist you, please contact one of our friendly, professional Customer Service Representatives.
Sincerely,
Customer Service Department
Laptop Battery One
Phone(877) 993-2888
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