Sharon O.'s review of Meade Instruments Corp.

Meade Instruments Corp.

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Complaint Posted 3/30/2010
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Review 3/30/2010
My teenage son received the Meade 40 AZ-P Telescope as a gift. Two months later, the thin plastic parts that hold the telescope to the tripod are broken. Apparently the securing screw can be turned too tightly and cause the plastic to completely break in two. There is a one year limited warranty, so I call to request replacement parts. They can not help me. Not even when I am willing to buy the parts. I am told it is a discontinued product. So much for a warranty! Customer service? NO.
 
 
 
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Additional Business Information
Hours   Monday-Friday 8:30 A.M. - 5:30 P.M. Phone   (949) 451-1450 Address   27 Hubble
Irvine, CA 92618
Website   http://www.meade.com Email   chris.morrison@meade.com
Contact   Chris Morrison Other  
 
 
 
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