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Review 5/16/2010
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This company had called me out of state last October while I was in the middle of dealing with a loan modification my lender had gave me in July and then cancel in October saying I didn't qualified? I told them my situation and gave all the information and paperwork and they said I qualified for them to have them settle my loan modification. I questioned more than once about still making payments while they where handling my case. They mislead that I should not be paying my lender while they was handling my case. For the next six months they barely call me just to faxed my bank and paycheck info to them and the person who was handling only contact me once and her assistant was handling my case who never contact me unless I kept leaving voicemails and then email to ask what was going on with my case? The assistant handling my case start calling back to tell me that I did not qualified for a modification with the info my lender gave to them without them disputing or questioning why my original modification was canceled. The assistant was working on a repayment plan, but was also telling me to do a short sale and move out? I had to call my lender to get info to settle with them to start paying my mortgage and repayment. My lender was more helpful than this firm was to me. I check this firm was misleading as being BBB accredited which they was not and their rating went from a C- to F then D. I feel that they misled me to stop making payments which I could had made so I would not be behind if I didn't get the modification. I feel this firm should not be making any sales calls out of the state of California to find others looking for loan modification and they should terminate those salesperson's and legal person who are not being truthful. They are making those who seeking help with their mortgages they failed to get loan modifications they promised to as frauds and bad mouthing those who complain to the BBB which this firm who started business last year looking very unprofessional. I would NOT reccomend this business to anyone and pass the word for those in Missouri not to take their outbound calls. My advice to others is to file a complaint with California Attorney General office and check with a legitimate non profit agency to help get a loan modification without no charge.
**UPDATE**
From May 2010 to January 2011, I did get help from HUD nonprofit agency of NID-HCA who assisted me on how to get a loan modification from Citimortgage. The person from NID help me very much by going over by budget and submitted it to my lender. After six months since I refile, Citi did prove me on loan modification that I can afford every month without losing my house. NID did the job that this company under B. Diego Hellewell should have done in the first place for free without no charges upfront. All other should be advise to stay away for this group and report them to State of California and HUD.
**IMPORTANT INFO**
Those who have been scammed by this company should need to file a complaint with the State Bar of California Intake Unit. Go online to get info on filing a complaint and also file for reimbursement from the Client Security Fund. It may take a long time for them to investigate and discipline them first in order to get your money reimburse back to you. If anybody who has been scammed by this company recently or in the past, please file IMMEDIATELY so the Intake Unit can see how many people this company stole their money without no proof that they did anything but make things worse.
You can contact at email ericray64@sbcglobal.net for assistance.
Update 05-06-11
I checked website for New Hampshire Banking Department(https://www.nh.gov/banking/orders.html)and there is complaint filed on B. Deigo Hellewell under 2010 Enforcement order, 10-153 American Forensic Loan Auditors: (a/k/a AFLA: The Law Office of B. Diego Hellewell), and Benjamin Diego Hellewell with an order to Cease and Desist and Show Cause 04/14/11.
Please read complaint and check with your state attorney general to file a complaint in your state.
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