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Review 11/15/2010
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Anaheim ofc - I needed a quick loan and was unable to get financed thru traditional means due to a low credit score caused by co-signing a car loan for a once trusted friend. My $2600 loan term was for 3 yrs, which was great as the payments were $200/month. I paid my loan off right after the 1st year at the wonderful payoff balance of $2,400, yikes (figure $200/month for 12 months and I still owed most of the principal)! Although the APR is WAY too high, customer service is excellent!! I always called them if there was a change in my payment & they were more than willing to work with me. I was late by 2 weeks at times, unable to pay the full $200 a few months and let my (unwanted) full coverage insurance lapse once, yet they never nagged me or repossessed my car. I would use them again and recommend them to someone needing a quick car title loan because they WILL work with you.
The things they could do to improve their service, obtain much more business and increase the ratio of customers who pay off their loans is to lower their APR since they have collateral and report our payments monthly to the 3 major credit reporting bureaus to help increase credit scores. I mean hey, a loan is a loan!!! The clients using their loans are paying way more than one getting a loan from the bank thus we should derive some benefit for our faithful payments to them! The same loan would have probably had payments of $100/month if financed thru a bank/credit union at their much lower rates, but they don't trust consumers who have been unfortnate to have low credit scores, at times, beyond their control. Yet, I made payments to Quick Cash of $200/month & paid my balance off in less than half the time I was given. I'd gladly give them 5 stars but due to the high APR/high interest rates of a secured loan and payments not reported to the credit bureaus, I can only give them 4 stars.
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