mike m.'s review of Star Position Search & Navigation Solutions

Star Position Search & Navigation Solutions

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Complaint Posted 4/13/2009
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Review 4/13/2009
First off, the 3 reviews above me look written by the owners or star position staff themselves. Key parts of the review are exactly what I had received in email responses talking with them.
So, here is the 1st actual review of Star Position.

Horrible, do not buy from either of these companies (they also go by Netguard Toolbar). It may also be a scam.

They claim to own myspaceguardian toolbar and amberalert toolbar (no proof)
Then they claim to have 35 million downloads
Then they offer to sell keyword or keyword phrases on their search engines (google,yahoo,etc)
But, if you check all the toolbars there is no sign of any advertising.
They phone from INDIA(not very trustworthy).
They cannot accept creditcard (only paypal).

Ok, here is further evidence to unconvince you if you ever are considering these guys and find this review:



EMAIL FROM (so called) CORPORATE:

"As the Senior Agent for NetGuard here in the United States, I'm writing to advise you of a few things."
--> They are lying, not from United States. Registered INDIA company.

"1. I am, on my authority, effective immediately, cancelling your order with us."
--> Who in there right mind cancels an order in the $1000s like this without giving our company atleast a week or two to decide to order. They tried to rush the sale over night, 2 day period PAY or else ultimatum.

"2. I am, on my authority, effective immediately, prohibiting your company from being registered with Star Position or any subresellers who report to us, now and in the future. Even if a subreseller of ours takes your order at any stage in the future, I will prohibit the registration and instruct the Subreseller to refund your money."
--> This is absolutely insane and absurd. Even if they weren’t a scam who in their right mind "bans" a potential buyer because they chose to reject your "PAY TONITE OR NO DEAL" ultimatum...

Prices were set at $599 and $999 for each keyword which we had selected a lot of them.

STAR POSITION = SCAM
NETGUARD = SCAM

watch out for all toolbar keyword/phrase sellers, as they may just rename their toolbar again.
 
 
Business's response - by Robert S.on 4/13/2009
We are in Huntington Beach, not India. Our phone number is a 949 number, and our address is on our website. Secondly, you misrepresent what happened. You contacted our company during a weekend promotion. You were specifically advised what would work for you and what wouldn't. You were also advised of the promotion deadline, and that if you wanted the year that the promotion ended over the weekend. You can buy whenever you want, but we're not under any obligation at all to give you a full year after a promotion ends. We even went to the point of offering you what amounted to a blanket refund policy. Add to that the fact that you claim we don't take payments by credit card (PAYPAL does do credit cards, and we're in the process of being set up through GOOGLE CHECKOUT.). Lastly, we specifically told you that no reputable company would guarantee you a set number of clients, clicks, searches or whatnot. And even with all that, you still thought something wasn't right. Even after our parent company that owns the technology (who IS overseas) authorized giving you server logs and other information to back up what was said, anf you were given information to that effect. We banned you because to be blunt, we don't need your business if you're going to sit there and accuse us of malfeasance where none exists. As for your order of thousands of dollars, I cite your email to my representative below. You were ordering ONE phrase for less than $600.00. And with that, you still misrepresent not only what happened, but the size of your order. -----Original Message----- From: MakeAVoice [mailto:webmaster@makeavoice.com] Sent: Saturday, April 11, 2009 9:46 PM To: 'Liz Monteroso' Subject: RE: Advertising - please read. (4/11/2009) I'd like to start with "shoutcast servers", if I see results in sales I'll be adding the other 3 atleast and a lot more.
 
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Additional Business Information
Hours   Phone   (888) 442-5113 Address   16787 Beach Blvd Suite 627
Huntington Beach, CA 92647
Website   http://www.starposition.com Email   bob@starposition.com
Contact   Robert Sexton Other  
 
 
 
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