J. S.'s review of Surprisehim.net

Surprisehim.net

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Customer Reviews & Ratings
Complaint Posted 2/3/2010
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Review 2/3/2010
I'll try to make this short. I ordered items in September of 2009. I waited for a month and didn't receive anything. I then proceeded to file a claim, after which they apologized and sent some of my order. Notice I said some. The order came around a month and a half late if calculating from when I placed the order. I did not receive all of my items, and they responded by saying the last item was back ordered. They still have not sent my last item or issued me a refund for the amount. I am still waiting for my item or a refund. Either would be nice, but they really have a problem with communication and customer service. Do research and you will see others have the same problem. Don't buy from these people!
 
 
 
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Additional Business Information
Hours   Phone   (562) 307-7253 Address   3040 Temple Avenue #357
Pomona, CA 91766
Website   http://www.surprisehim.net Email  
Contact   Iveth Castillo Other  
 
 
 
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