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Disappointed with eSalon
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I get better results from Drug Store brands. The formulation received did not cover my gray roots adequately and turned them a weird pinkish-orange color. The formula was also extremely harsh -- my hair felt like straw. It even smelled bad (strong chemical & ammonia odor) for a couple of days even after shampoo and conditioning. I cannot recommend unless you want hair like Donald Trump!
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Business's response - by Monica H.on 12/6/2016
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Hi Susan - We’re so sorry to hear that the color did not cover your grays adequately, turned them an unwanted pinkish-orange color and left your hair feeling like straw. We have reached out to you via private message to discuss how we can best assist you, per our Satisfaction Guarantee.
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