Complaint
Posted 3/24/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/24/15
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RENO, NV
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AccuPOS is not for a restaurant
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I have a long list; AccuPOS cannot split payments; you have to do the math outside the system and then enter it. If you have a Server with transactions after midnight it will not transport to your accounting and they say they cannot adjust the clo... Read More »
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Review
Posted 12/19/2014
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1 Review
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0 Question
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2 Profile Views
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0 Answer
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Trustlinker since 12/19/14
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MOUNT KISCO, NY
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Outstanding in so many ways!
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When you start out looking for a POS system as a Business owner, the first thing that knocks you off your feet is the price. So if you don't want to use a simple cash register or a cigar box, you will have to resign yourself to eating the cost and... Read More »
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Review
Posted 11/5/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/05/14
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ROCHESTER, NY
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Great upgrade to our Business!
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Our company needed to make the switch from traditional cash register operations to a touch screen POS system. After doing a lot of research on the available systems, we decided on AccuPos. The switch was seamless, the software easy to use and the... Read More »
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BEWARE AccuPos
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Bought the big bundle. Computer support - Well that was a joke. Waited days while the system was down until they had available time. Hardware Bundle: Hardware was far under powered. $1700 and comes with a 32GB Hard drive? 2 GB of RAM and a 32 bit... Read More »
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Business's response - by AccuPOS LLCon 1/5/2015
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Thank you for your feedback. We've identified you, based on the information in your review, as having made a sales inquiry to AccuPOS in May 2013, but not that you ever actually purchased anything from us. If this is in error, we would certainly l... Read More »
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Complaint
Posted 1/14/2014
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 01/14/14
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Worst Company and Product Ever
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I purchased this product with the hope of using it for a new bar concept. First off their sales team are liars. I was sold a ton of features that appeared in the demos, but then were completely absent in the product. Then while trying to get the a... Read More »
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Review
Posted 9/4/2013
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1 Review
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0 Question
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3 Profile Views
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0 Answer
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Trustlinker since 09/04/13
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Customer Service
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I have not had the most success in communicating my requests to AccuPos' Customer Service Department over the past year. I have sent many emails and left voicemails for level 2 support when I have come across serious limitations in the software fo... Read More »
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Review
Posted 8/28/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/28/13
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Review
Posted 8/28/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/27/13
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Complaint
Posted 7/31/2013
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 07/31/13
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Stay Away not Worth the Effort or Aggravation
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Let me start off by saying that I own a enterprise software development company and have over thirty years experience in the IT industry. Thank said the current release of AccuPos (as of 7/31/13) would be considered early beta at best, and should... Read More »
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Complaint
Posted 10/3/2012
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1 Review
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0 Question
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60 Profile Views
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0 Answer
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Trustlinker since 10/03/12
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Terrible Restaurant POS
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Accupos is borderline useless as a restaurant POS system. Support is poor (if you can get someone on the phone) and inconsistent with their answers. The reports provided by the software are completely inadequate to manage a restaurant (e.g. - No w... Read More »
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Complaint
Posted 5/10/2012
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1 Review
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0 Question
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67 Profile Views
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0 Answer
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Trustlinker since 05/10/12
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More trouble, less support
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We first installed AccuPOS in 2007 to interface with Peachtree accounting software. The setup staff was very quick and professional. I will not say we did not have problems as we used the system, but we found the tech support people very knowledge... Read More »
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Complaint
Posted 3/27/2012
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1 Review
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0 Question
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114 Profile Views
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0 Answer
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Trustlinker since 03/27/12
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Terrible Product, Terrible Service
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I don't have enough time or energy to go into all the problems but long story short, their tech support people come and go regularly and one will make a mistake that another tries to fix but not before you pay a large fee. The transfer via the "si... Read More »
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Review
Posted 3/24/2011
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1 Review
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0 Question
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105 Profile Views
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0 Answer
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Trustlinker since 03/24/11
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Review 3/24/2011
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I help to manage a small school spirit shop at a Catholic High school in urban Kansas City, KS. We have an Accupos point of sale system in this spirit shop which is run by my students. The POS is very user friendly and the students have been able... Read More »
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Complaint
Posted 1/20/2011
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1 Review
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0 Question
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81 Profile Views
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0 Answer
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Trustlinker since 01/20/11
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Review 1/20/2011
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We were looking for a low-cost POS that could handle the volume of a $500-750K/year restaurant.
AccuPOS doesn't offer custom setup - even if you buy the hardware from them. We had ordered two computers from them - they sent pre-imaged machines... Read More »
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Complaint
Posted 12/13/2010
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1 Review
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0 Question
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80 Profile Views
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0 Answer
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Trustlinker since 12/13/10
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Review 12/13/2010
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This product was supposed to save us so much time, and it got such great reviews, that our small business invested the several thousand dollars in it to save my husband and I from all the accounting nightmares we faced. It has been nothing but pro... Read More »
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Complaint
Posted 12/8/2010
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1 Review
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0 Question
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119 Profile Views
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0 Answer
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Trustlinker since 12/08/10
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Review 12/8/2010
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Too many problems. Sales and Techs "forget" to tell me the things I needed before I could even install the system. Most of our credit card tips don't go to the bank because of the software. To top it off you can hardly get on the phone with them,... Read More »
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