Review
Posted 11/1/2021
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1 Review
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Trustlinker since 11/01/21
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POTWIN, KS
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Atlas international shipping bikbayan box
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Dont use their service sending balikbayan box to philippines.they are rude very unproffesional people save yourself from headaches.it takes too effing slow for boxes to arrive and everytime i called for updates they will treat you rudely.zero rate Read More »
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Review
Posted 4/9/2019
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1 Review
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Trustlinker since 04/09/19
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POTWIN, KS
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atlas shippers worst service
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dont even use atlas shippers or youll regret.they have the worst customer service,very rude people.you cant call their phone service no one answers and handle your concerns.their shipping process was very slow it will take long time for the boxes... Read More »
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Review
Posted 11/5/2015
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1 Review
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Trustlinker since 11/05/15
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POTWIN, KS
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Atlas Vallejo
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Atlas Shipper has a schedule pick and we are given a window time between 1PM to 4PM. And when I call to follow up with their 800 number I was told the schedule listed on their record was a 5PM pick. This a company that we need a second thought if... Read More »
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Complaint
Posted 10/28/2015
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1 Review
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Trustlinker since 10/28/15
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SUN CITY, CA
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Never use this company...
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My wife and I sent two boxes to the Philippines. It was full of christmas gifts but when my brother in law received it, the two boxes were half way empty. So, I called the costumer service but they told me to email Anthony Eugenio (anthony.eugenio... Read More »
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Complaint
Posted 7/30/2014
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1 Review
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Trustlinker since 07/30/14
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Lisbon, 14
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Estimated time of arrival is a crap!
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My wife sent us a package last june 11 then she said to expect it after a month. I check their online tracking and it says july 11. The following week when I checked, it was moved to july 15, after 2 days, it was moved again to july 19 and again w... Read More »
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Complaint
Posted 10/6/2013
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1 Review
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0 Question
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Trustlinker since 10/06/13
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Failed Delivery
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Never ever transact with this company...they truly suck! as previously mentioned by another client, they don't deliver on time. they promised to deliver on the date we agreed in fact they already updated their online site with the details like nam... Read More »
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Complaint
Posted 3/30/2013
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1 Review
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0 Question
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19 Profile Views
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0 Answer
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Trustlinker since 03/30/13
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Poor customer service
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They need to change their payment method in Sacramento office. They only accept cash or check, which I do not carry all the time. Very backward...This is very inconvenient. Also, one of the lady receptionists need to be trained better when dealing... Read More »
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Complaint
Posted 3/3/2012
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1 Review
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0 Question
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35 Profile Views
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0 Answer
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Trustlinker since 03/03/12
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Complaint
Posted 1/19/2011
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1 Review
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0 Question
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57 Profile Views
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0 Answer
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Trustlinker since 01/19/11
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Review 1/19/2011
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Poor customer service. They do not return calls despite several calls made to their office. I talked to two employees and they gave me different response to same query. The manager even said to use other cargo services. I will never use Atlas Ship... Read More »
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Complaint
Posted 8/23/2010
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1 Review
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0 Question
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65 Profile Views
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0 Answer
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Trustlinker since 08/20/10
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Aliso Viejo, CA
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Review 8/23/2010
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My family had been an Atlas Shipper's customers for years. When my mother passed away in 2006, I hired a 20ft container from Atlas to ship my mother's belongings back to the Philippines. Alex (the Atlas representative I dealt with) was so nice and... Read More »
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