Birch Gold Group

4.9 star rating Rating - based on 135 reviews & complaints
Birch Gold Group is dedicated to helping Americans protect their savings with physical gold and silver. Find out why we've been named a "Major Gold and Silver Dealer" by Newsmax and rated A+ by the BBB. Visit  
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Birch Gold Group Categories
Gold, Silver, and Platinum Dealers
Investment Advisory Service

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Customer Reviews, Ratings & Complaints
Review Posted 2/21/2023
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Trust and Confidence
As the economy continues to decline and the Fed prints more money and driving up inflation and devaluing the dollar I decided look at options to preserve the value of my savings. I saw that Birch Gold Group is a sponsor of a daily podcast that I w... Read More »
Business's response - on 3/9/2023
Hi Bob, The team is thrilled to receive such a great rating and feedback, especially Stuart! Educating and helping customers every step of the way is what it's all about it. We appreciate your business and taking the time to share your experience.... Read More »
Review Posted 11/13/2023
Very Reliable
I had been to at least 8 finance companies and was turned down by all of them due to my bad report. I gave up on buying a new house. Then a friend told me to contact XAPCREDITSOLUTION AT GMAIL D0T C0M.They told me he's the right one to solve my cu... Read More »
Review Posted 5/5/2023
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Very happy with service
We watch Real America's Voice often and saw Phillip Patrick from Birch Gold on there. We reached out to Birch Gold and made a recent purchase. They made it easy and the service was great. Product was exactly what I ordered. Would highly recommend... Read More »
Business's response - on 7/13/2023
Hi John, Thanks for letting us know you had a 5-star experience with Birch Gold Group! We can’t wait to continue to give you that level of service, so please reach out if you need anything in the future. Read More »
Review Posted 3/21/2023
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Extreme Professional Service
Every interaction I had with Birch Gold Group was a pleasant experience. I had never thought about purchasing until I heard about them on the radio. Chase and other associates gave patient advice for every step along the way. The information was s... Read More »
Business's response - on 3/21/2023
Hi Junetta, We love that we were able to assist you in your first precious metals purchase! Educating our customers is one of our favorite and most important things to do and we’re so happy it made you feel confident in your purchase. Please let u... Read More »
Review Posted 2/15/2023
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Grateful for the Process
My wife and I had a very good experience purchasing metals from Birch Gold Group. Gordon H. our contact was helpful and explained the process very well. The metals came to our house in a timely manner and we are very happy with them. Read More »
Business's response - on 3/9/2023
Hi Alan, We’re grateful for your kind words and feedback! We work hard to give customers the great treatment they deserve and we’re glad that this commitment was reflected in your experience. We’ll be sure to pass along your kind words to Gordon b... Read More »
Review Posted 1/31/2023
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Best of the best!
Birch Gold Group is outstanding in every respect. Our team, Nick, Lauren, James and Phillip were knowledgeable, professional and, above all patient. This was our first exposure to precious metal IRAs. James and Phillip took a lot of time to explai... Read More »
Business's response - on 3/9/2023
Hi Lyn! Wow! Thank you so much for the amazing feedback! We’ll be sure to pass your kind words along to Nick, Lauren, James, and Phillip! Birch Gold Group works really hard to ensure our customers’ questions are answered, communication is consist... Read More »
Review Posted 6/15/2022
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Great experience!
My wife and I could not have been happier and more satisfied from start to finish with our precious metals purchase from BGG. We were new to the process and the gentleman (Stuart) who provided our initial orientation over the phone and then, based... Read More »
Business's response - on 6/29/2022
Hi Doug, Wow! Thank you for your kind words. Stuart will be so happy to read your experience with him, as he works really hard to help deserving people like you and your family. We’re happy you trusted us with your first precious metals purchase,... Read More »
Review Posted 6/13/2022
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6/13/22. KLB
I am so happy that I went with Birch gold. A special Thank You to Stewart and Natalie but everyone that I talked to was very helpful. They took the time to share their expertise so that I had the knowledge to make what I feel we’re excellent choic... Read More »
Business's response - on 6/29/2022
Hi Karen, We understand the importance of educating our customers so they have the tools to make a purchase that meets their goals. Thank you for taking the time to share your experience as it lets us know we are on the right track! We’ll let Stu... Read More »
Review Posted 6/7/2022
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Great company
Don't hesitate to work with Birch Gold Group, they are a great company. The process was easy, and the service was excellent. Read More »
Business's response - on 6/23/2022
Hi Armando, It was our privilege to provide you with excellent service. We work hard to make the process easy for customers, so it’s great to know our commitment paid off in your experience. Please feel free to call us if we could assist you in t... Read More »
Complaint Posted 1/4/2021
but high sell low!!!!
I bought some Kennedy half dollars, some Morgan sliver dollars, and some Walking Liberties when silver was 17.50 an ounce. Now silver is 27.62 per ounce buy their offer to do a buy back is less than I paid for it!! They make money when they sell i... Read More »
Review Posted 5/18/2020
Extraodinary job
I could not possibly be happier with my experience working with these people. Going into it I had no idea how much work they do for you, but it was clear by the end. A true partner and full service support. I truly can't imagine having done this r... Read More »
Review Posted 5/13/2020
Birch Gold excellent
The concept of precious metals in our IRA appealed to us but we knew nothing about how it would work. It was a completely new world to us. Fortunately we found Birch Gold Group. There team took the time to educate us on everything from A to Z. The... Read More »
Review Posted 4/6/2020
The second the markets started to waver in February, I quickly reached out to Birch Gold to get a rollover into gold. It took about a week but from what i understand that's on the faster side. Fortunatley i was able to move the money in my old IRA... Read More »
Review Posted 4/4/2020
Many purchases
We've been buying from Birch for a number of years now, each purchase totally easy and satisfactory. Don't have a reason to go with anyone else, wouldn't even consider it. Look forward to more purchases. Read More »
Review Posted 4/2/2020
Very happy
Thrilled is the best word to describe my experience working with Birch Gold. They were attentitive each step of the way, oftentimes updating me on their progress with the IRA before I even asked them. I felt like I got the real white glove service... Read More »
Review Posted 3/15/2020
That's all I can say after I moved alot of my money into gold right before this crash!! Birch Gold made it easy, and I look forward to working with them more. Read More »
Review Posted 3/12/2020
401k rollover
I had recently left my job of 20 years and had a good amount of money socked away in my 401k. I knew that I couldn't leave it all in stocks, so I found Birch Gold and started the process with them. After a few weeks of converting the funds, I was... Read More »
Review Posted 3/9/2020
Stuck With Me
It took nearly 2 months for my old 401k to get the funds moved over to my IRA, but teh guys at Birch Gold Group stuck with me through it all. I want to say THANK YOU to the whole team, including Jeremy, Nick and Susan. I can't imagine having a bet... Read More »
Review Posted 3/5/2020
Thanks to Stuart
Thanks to Stuart for the top level service. Perhaps talk more in the future. Read More »
Review Posted 3/4/2020
Happy with everything
Wow! These folks were amazing to work with. I had a lot of questions coming in and they did not shy away from any of them. I really admire a company like this. Have already referred a few of my friends to them. Read More »
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Additional Business Information
Hours   Monday - Friday 6:00am - 5:30pm PST Phone   (800) 355-2116 Address   309 Court Ave, Suite 809
Des Moines, IA 50309
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Contact   Other  
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