Complaint
Posted 11/21/2011
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1 Review
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0 Question
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179 Profile Views
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0 Answer
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Trustlinker since 11/21/11
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Review 11/21/2011
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DO NOT BUY FROM THIS COMPANY!!!! They are scam artists, we ardered $125 worth of, what we thought were sets, and, low and behold, we recieved MANUALS!! That was in February and I'm STILL waiting for my refund. LEGO shoudl be made aware of what the... Read More »
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Complaint
Posted 7/29/2011
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1 Review
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0 Question
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177 Profile Views
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0 Answer
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Trustlinker since 07/29/11
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Review 7/29/2011
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I am glad I read these reviews! This company has a full page ad in Beckett Build magazine. My son wanted to go to the site to look so I googled it and this site is the first thing to come up. Thanks you guys for saving me a lot of frustration and... Read More »
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Complaint
Posted 6/24/2011
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1 Review
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0 Question
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213 Profile Views
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0 Answer
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Trustlinker since 06/24/11
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Review 6/24/2011
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Rip-off, scam, theft … The worst on-line shopping experience ever!!!
They don't deserve a star, but I had no option. Read More »
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Complaint
Posted 6/1/2011
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1 Review
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0 Question
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254 Profile Views
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0 Answer
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Trustlinker since 06/01/11
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Review 6/1/2011
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ZERO STARS!!!
My darling 8 year old nephew mowed yards and washed cars for weeks in order to get the lego set he has been wanting, talking and dreaming of.
Guess what....he learned his first lesson on how adults are ruthless and lie in order to s... Read More »
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Complaint
Posted 5/17/2011
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1 Review
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0 Question
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198 Profile Views
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0 Answer
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Trustlinker since 05/17/11
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Review 5/17/2011
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I purchased items and i returned them back on Feburary 17th and yet haven't recieved a refund.I have sent proof to you and still am getting the run around . This was 89.00 not 1 dollar . I work hard for the money i have, and its really hard to see... Read More »
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Complaint
Posted 5/7/2011
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1 Review
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0 Question
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189 Profile Views
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0 Answer
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Trustlinker since 05/07/11
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Review 5/7/2011
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they are a ripoff. do not buy from them. I sent them 57.00 recently for a batman lego used set and only received the instructional manual. they said "there was a miscommunication" and that they would refund my money if i sent the manual back so i... Read More »
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Complaint
Posted 4/20/2011
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1 Review
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0 Question
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164 Profile Views
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0 Answer
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Trustlinker since 04/06/11
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Review 4/20/2011
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In Feb we made the mistake of ordering what we thought were LEGO sets from BrickTrainShop.com, but it turned out to be instruction manuals. Susan P. said "No problem, send them back". So we did. (First we copied everything they sent us, including... Read More »
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Complaint
Posted 4/5/2011
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1 Review
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0 Question
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185 Profile Views
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0 Answer
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Trustlinker since 04/05/11
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Review 4/5/2011
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I inadvertently ordered two manuals thinking that they were lego sets, and i promptly returned them. I have not heard from Susan P or the bricktrainshop since. Even the website is down now. Complete silence. www.bricktrainshop.com no longer exists... Read More »
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Complaint
Posted 3/28/2011
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1 Review
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0 Question
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177 Profile Views
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0 Answer
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Trustlinker since 03/28/11
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Review 3/28/2011
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My Complaint to BBB:
First of all their website is extremely misleading. If they are selling a manual they should not show pictures of the whole lego set. They should show what they are selling. They keep descriptions vague intentionally even tho... Read More »
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Complaint
Posted 3/22/2011
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1 Review
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0 Question
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168 Profile Views
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0 Answer
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Trustlinker since 03/22/11
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Review 3/22/2011
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I would give zero stars if possible.
DO NOT BUY FROM THIS COMPANY!
I too have received appalling service from BrickTrainShop.com.
I ordered some items on 23 February and received an email on 27 February stating that in the last 24-48 hrs my order... Read More »
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Complaint
Posted 3/22/2011
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1 Review
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0 Question
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192 Profile Views
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0 Answer
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Trustlinker since 03/22/11
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Review 3/22/2011
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How I wish I had done some research before ordering from this dishonest company! My son and I were under the impression that we were ordering Star Wars Lego SETS and instead we got manuals. Which were shipped to us for the outrageous amount of $16... Read More »
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Review 3/21/2011
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On February 4, 2011, we ordered, what we thought were Lego 'Sets' that are listed on their website by 'pictures'. Fourteen days later, we received a package of manuals to the tune of $140.00. I contacted them, via email, and said that wasn't what... Read More »
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Business's response - by BrickMaster 292on 3/21/2011
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Well lets take a look at the other side of the story and all the information that you left out of your tall tale story shall we.
The order was placed in the Lego Instructions Category of the store, NOWHERE does it state on any of the items you pu... Read More »
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Complaint
Posted 3/15/2011
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1 Review
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0 Question
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210 Profile Views
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0 Answer
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Trustlinker since 03/12/11
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Review 3/15/2011
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I was also a victim of fraud from bricktrainshop a couple of months ago. I sent everything back with delivery confirmation and had the charges reversed by my credit card company. Then I decided to have a little fun and poke them for information. I... Read More »
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Complaint
Posted 3/14/2011
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1 Review
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0 Question
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199 Profile Views
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0 Answer
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Trustlinker since 03/14/11
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Review 3/14/2011
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I have a similar story to the others. I was mislead by deceiving product advertising to purchase a lego set when they were really selling only the USED instruction manual for $50, which happens to be the same price of the set. There were at least... Read More »
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Complaint
Posted 3/7/2011
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1 Review
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0 Question
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201 Profile Views
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0 Answer
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Trustlinker since 03/07/11
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Review 3/7/2011
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Wish I had read these before purchasing anything from Brick Train Shop. I ordered what was described on their website as actual lego sets, but the description was vague, so when I placed the order I specifically stated in the order DO NOT SHIP if... Read More »
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Complaint
Posted 3/2/2011
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1 Review
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0 Question
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192 Profile Views
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0 Answer
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Trustlinker since 03/02/11
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Kailua, HI
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Review 3/2/2011
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DO NOT BUY FROM THIS COMPANY!!!!!!
This company uses deceptive advertising practices. The company's product descriptions are very misleading, using 'photos,' 'product descriptions', and 'product reviews' of items they never intend to send to the... Read More »
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Complaint
Posted 3/2/2011
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1 Review
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0 Question
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175 Profile Views
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0 Answer
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Trustlinker since 03/02/11
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Review 3/2/2011
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I WILL SHOW YOU HOW TO GET YOUR MONEY BACK FROM THIS COMPANY---------
As everyone else has said, this company is disreputable. I found them on google shopping for a lego set and ordered a few of them since they were so cheap.
After 5 minutes of... Read More »
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Complaint
Posted 2/25/2011
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1 Review
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0 Question
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179 Profile Views
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0 Answer
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Trustlinker since 02/25/11
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Review 2/25/2011
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DO NOT buy from this company. They will rip you off. They advertise as legos but if you read very carefully (and only once) it says lego packet and if you send back for refund they will say they did not get it. How easy is that. I even have proof... Read More »
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Complaint
Posted 2/19/2011
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1 Review
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0 Question
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171 Profile Views
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0 Answer
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Trustlinker since 02/19/11
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Review 2/19/2011
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DO NOT BUY ANYTHING FROM THIS COMPANY UNLESS YOU ONLY WANT LEGO MANUALS. If I could give 0 stars I would. This company is very deceptive. My nephew found these Lego sets and had them on his wishlist on Amazon.com. The prices were so affordable we... Read More »
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Complaint
Posted 2/8/2011
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1 Review
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0 Question
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188 Profile Views
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0 Answer
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Trustlinker since 02/08/11
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Review 2/8/2011
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These people should be shut down they are nothing more than crooks and deceivers. I placed an order, they never sent it. I complained, they said it would ship shortly. It has yet to arrive. Why will the BBB not shut them down? Maybe I should start... Read More »
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