Complaint
Posted 5/10/2024
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1 Review
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Trustlinker since 05/10/24
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POTWIN, KS
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Scam,Scam
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In 2015 they issued a 1099C loan forgiveness which I had to file with my taxes. I had to treat this as income and pay the tax on it. They then set up pa payment plan to recover the amount that was forgiven which they claimed on their taxes also. I... Read More »
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Complaint
Posted 1/9/2023
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1 Review
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0 Question
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0 Answer
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Trustlinker since 01/09/23
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OMAHA, NE
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Complaint
Posted 11/17/2022
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1 Review
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0 Question
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Trustlinker since 11/17/22
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MONTGOMERY, AL
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Liars!! Liars!! Liars!!
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My husband and I was offered a 3-month deferment on our mortgage payment under what Carrington calls a COVID-19 forbearance program. One month in the plan, my husband received a call from one of their representatives stating our house was in forec... Read More »
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Complaint
Posted 11/1/2022
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/01/22
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BURBANK, CA
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HORRIBLE COMPANY
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I had been on the phone going on 2 hours attempting to get a simple issue resolved with my Progressive insurance rep on 3 way. It has been incredibly difficult to get in contact with any one. When calling in to every single phone number listed you... Read More »
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Complaint
Posted 9/5/2022
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1 Review
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0 Question
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Trustlinker since 09/05/22
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FORT LAUDERDALE, FL
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Carrington Mortgage Services
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This company is a scam and FED or Federal Trade Commission needs to go after this company on violating mortgage, escrow and other illegal charges and all sorts of Foul Play with Mortgage borrowers.'
It is a collection agency as well and victimizi... Read More »
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Complaint
Posted 9/21/2021
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1 Review
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0 Question
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Trustlinker since 09/21/21
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PARK CITY, UT
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High fees, opaque offers
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We recently refinanced our house and were working with Tyler Neal, Senior Loan Officer at Carrington Mortgage Services. At first we were impressed by their offer - until we shopped around. They tried charging us an extra $7,500 in fees compared to... Read More »
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Complaint
Posted 9/21/2020
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1 Review
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0 Question
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Trustlinker since 09/21/20
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FLINT, MI
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Carrington unfit to do business with
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This is not a mortgage company....but a complete joke ran by a bunch of idiots...They never respond to you and just intimidate you with their nonsense letters. They have 389 complaints with better business bureaus and they think a true customer ha... Read More »
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Complaint
Posted 7/12/2020
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1 Review
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0 Question
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Trustlinker since 07/12/20
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LITTLE ROCK, AR
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Worst company I've ever dealt with
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It looks like most people have had the same experience with Carrington that I have. They are the worst company I have ever dealt with. If anyone is interested in pursuing a class action suit against them, please e mail me at sggasaway@gmail.com. I... Read More »
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Complaint
Posted 7/6/2020
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 07/06/20
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CEDAR HILL, TX
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Carrington Mortgage Services, LLC
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This is the worst mortgage company ever. I was in a bankruptcy and after 5 years and a discharge they are still stating they are missing payments. I provided them with PROOF OF PAYMENT and no response. Anyone else out there to share any similar ex... Read More »
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Complaint
Posted 7/2/2020
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1 Review
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0 Question
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Trustlinker since 07/02/20
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DESERT HOT SPRINGS, CA
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Right hand has NO idea what the left hand says!
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During this pandemic, I was offered a 3 month deferment and was told I wouldnt have to make a mortgage payment for 3 months........great I accepted. In those 3 months I managed to pay one month. During that entire time I recieved so many letters i... Read More »
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Complaint
Posted 2/22/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/22/20
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POTWIN, KS
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Complaint
Posted 2/15/2020
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1 Review
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0 Question
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Trustlinker since 02/15/20
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PHILADELPHIA, PA
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Complaint
Posted 4/16/2018
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1 Review
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0 Question
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Trustlinker since 04/16/18
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SAN ANTONIO, TX
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Fees....and more fee$$$$
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My previous lender sold the loan to them which is an awful company does not make payments online they will charge you fees and late fees. Fee for 38.47+5.00 for online payment. And they will deny that the payment was made on the due date and if yo... Read More »
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Complaint
Posted 4/12/2018
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1 Review
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0 Question
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Trustlinker since 04/12/18
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GLENVIEW, IL
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Avoid At All Costs
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This is not a mortgage company, this is a collection agency that realized they can make a lot of money by nickel and diming home owners and screwing them every way possible.
There are plenty of decent mortgage lenders out there, you don't want to... Read More »
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Complaint
Posted 3/2/2018
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1 Review
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0 Question
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Trustlinker since 03/02/18
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DAMASCUS, OR
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Bad Mortgage Company
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I had a home loan with Pacific Mortgage, who sold it to B of A who sold it to Carrington. in the eight years I have had this loan I have never been late with a payment. In January I made the payment on the 14th as usual through Carrington's websit... Read More »
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Complaint
Posted 8/18/2017
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1 Review
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0 Question
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0 Answer
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Trustlinker since 08/18/17
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RIO RANCHO, NM
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Misc Fees
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This customer charges a TON of miscellaneous fees. My mortgage was transferred to them from BOA and they are the WORST!! I have to pay a $5 "convenience" fee to pay online and $20 to pay over the phone but I don't trust them to give them my accoun... Read More »
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Complaint
Posted 7/14/2017
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1 Review
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0 Question
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0 Answer
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Trustlinker since 07/14/17
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FREMONT, CA
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Horrible
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They took the additional principal payment I made but refuse to reduce the time when my loan will be paid off.
Looks like they have cheated me out of my money.
Called customer service, which itself is a sham, as they are not authorized to help or... Read More »
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Complaint
Posted 5/11/2017
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1 Review
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0 Question
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0 Answer
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Trustlinker since 05/11/17
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CORPUS CHRISTI, TX
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Horrible
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Surly there is someway to get these shysters shut down, Worst company I have EVER dealt with.
Approximately five years ago Citi mortgage sold my account to Carrington mortgage. I was down to last five years of the loan. It has been a nightmare eve... Read More »
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Complaint
Posted 4/26/2017
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1 Review
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0 Question
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Trustlinker since 04/26/17
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KISSIMMEE, FL
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WORSE MORTGAGE COMPANY EVER!!!!!!!!
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THESE PEOPLE HAVE THE WORSE CUSTOMER SERVICE EVER. RUDE AND TERRIBLE. IHAVE BEEN WAITING SINCE JANUARY TO RECEIVE A CHECK TO GET MY KITCHEN DONE. THEY HAVE MIDDLED INTO MY INSURANCE CLAIM THAT I HAD WITH CASUALTY INSURANCE COMPANY WHO IS YET ANOTH... Read More »
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Complaint
Posted 3/30/2017
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1 Review
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0 Question
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Trustlinker since 03/30/17
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NEW YORK, NY
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time for a class action suit
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Carrington bought my loan from Wells Fargo on Feb.7, 2017. 3 weeks later, they declared my house "abandoned" while I was away at work and left stickers all over my front door. I called them immediately and told them I do live in house. I have a fu... Read More »
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