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Deluxe Rent A Car
Los Angeles
,
CA
90045
Rating - based on 9 reviews & complaints
View map / directions
Deluxe Rent A Car Categories
Auto Sales, Finance, Appraise
Preferred Members
WeBuyCars.com
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Contact Information
Stephanie Chavez
11101 South Hindry Avenue
Los Angeles
,
CA
90045
schavez@deluxerentacar.com
Hours
Other Contacts
Customer Service, Meemee Cain
Video Photo 1
Video Photo 1
15890 visitors
Customer Reviews, Ratings & Complaints
Complaint Posted
4/4/2011
Greg J.
1 Review
0 Question
35 Profile Views
0 Answer
Trustlinker since 04/04/11
Review 4/4/2011
Reserved rental car on their on-line. Great rate. Showed up to rent the car and a sign was posed at the entry advising their computer systems was down and everyone had to pay cash. No advance notice. The trade off was they would give a 5% discount...
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Complaint Posted
3/16/2011
Diane S.
1 Review
0 Question
37 Profile Views
0 Answer
Trustlinker since 03/16/11
Review 3/16/2011
I wish I had read these reviews before my last trip to LAX. What a complete nightmare! They took over an hour to pick me up. One of the 3 times I called them they said it was taking longer for me because they didn't have a car for me and the drive...
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Complaint Posted
3/6/2011
Eric B.
1 Review
0 Question
41 Profile Views
0 Answer
Trustlinker since 03/06/11
Review 3/6/2011
AVOID THIS COMPANY! We made reservations months in advance for our vacation in Los Angeles, received a confirmation from DeLuxe that very morning, and then were told when we arrived a couple hours later that they had no car for us and would do NOT...
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Review Posted
1/15/2011
Anthony V.
1 Review
0 Question
40 Profile Views
0 Answer
Trustlinker since 01/15/11
Review 1/15/2011
This is the second time I rent from Deluxe. A year ago I rented a Chrysler cruiser and I did not have any problems at all... However, last December, I rented again and this time I was disappointed because they charged me a deposit for $500 dollars...
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Complaint Posted
1/5/2011
Fred M.
1 Review
0 Question
46 Profile Views
0 Answer
Trustlinker since 01/05/11
Review 1/5/2011
The absolute worst rental car agency in all of Los Angeles. I had a written confirmation in December 2010 for a vehicle at LAX and arrived to find they had no cars. I had to pay twice the amount at another agency. Deluxe refused to assist in findi...
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Complaint Posted
1/1/2011
mike d.
1 Review
0 Question
35 Profile Views
0 Answer
Trustlinker since 01/01/11
Review 1/1/2011
he Most Horrifying Experience Ever. I reserved a minivan two months before my trip to LA with four kids. My flight arrival at LAX was 10:30 PM. Called the Deluxe two days before just to make sure and was told that there is no mini van available....
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Complaint Posted
11/29/2010
Enlighten The World
1 Review
0 Question
56 Profile Views
0 Answer
Trustlinker since 07/10/08
Torrance, CA
Review 11/29/2010
Deluxe is continuing its history of fraud by charging 23x-30x the legal amout charged by the "State of California". They are Illegally charging VLF/CLF Vehicle Licensing Fees in excess of those enacted by the Governor in emergency legislation desi...
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Complaint Posted
6/27/2010
Keri L.
1 Review
0 Question
100 Profile Views
0 Answer
Trustlinker since 06/27/10
North Hollywood, CA
Review 6/27/2010
CRIMINAL. Will never use Deluxe Rent-A-Car again. My daughter left her laptop under the seat, we returned immediately and it was GONE. The "manager" was not helpful, refused to review the security video footage and did not help in confronting the...
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Complaint Posted
3/18/2010
Denizhan N.
1 Review
0 Question
100 Profile Views
0 Answer
Trustlinker since 03/18/10
NEWPORT BEACH, CA
Review 3/18/2010
I made a reservation from carrentals.com for a weekly rental for 206.94 plus taxes(confirmation nr LNS0034DF8) .I flew from new York to los angeles (lax)and waited for their shuttle to pick me up it took them more than an hour to send me a shuttle...
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Additional Business Information
Hours
Phone
Address
11101 South Hindry Avenue
Los Angeles
,
CA
90045
Website
Email
schavez@deluxerentacar.com
Contact
Stephanie Chavez
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