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Magnvox MDR515H/F7 failed
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The features of this unit as described and lauded by other reviewers are probably accurate. Yes, the features are fantastic and exactly what is needed in the tv/entertainment market. Probably a good unit! My friend recommended it, and I expected i... Read More »
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Business's response - by NobuyukiSon 5/16/2012
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Thank you for posting to Trustlink. I'm sure we can be of assistance with your issue on this unit. Please send your name, phone number model and serial number to level3@funaiservice.com and we would be happy to review all the information and see w... Read More »
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Review 11/18/2010
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I have a Magnavox Blu-Ray player that has been working just fine until this week. It refused to play one disc. I even replaced the dics with another one. Same problem. All other disc worked just great. Called costumer service and they told me to u... Read More »
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Business's response - by NobuyukiSon 11/19/2010
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Thank you for posting the difficulties that you have been having with your unit and with the quality of service that you have received. I have found this customer's record in our system and the last agent that he spoke with did not verify the purc... Read More »
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Review 5/29/2010
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If I could give this review less than one star, I would.
I would like to share my story of the inferior and disposable product I purchased under the name of Sylvania, manufactured by Funai Corporation.
I wanted to WOW my family for the Christmas... Read More »
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Business's response - by NobuyukiSon 6/14/2010
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This customer is being contacted by our new and large unit division. I am told that they have called and left a message, if the customer can call them at 1-866-321-3927, they can assist in a resolution for the customer. Read More »
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Review 11/29/2009
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Last year in Feb, my family proudly bought our first 32 inch flatscreen television made by Emerson at a local Wal-mart. We enjoyed the television very much until a year later, it turned off and never turned back on. I called several repair shops o... Read More »
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Business's response - by NobuyukiSon 2/25/2010
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Customer did call into our customer service assistance line and was given some incorrect information. We have forwarded this matter to the department managers for further coaching. One of our supervisor’s contacted the customer and set her up for... Read More »
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Review 5/26/2009
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After my husband and I moved to Florida in 6/2006, we purchased a Magnavox MWC24T5 combination TV VCR & DVD on 7-21-06. It was placed in the spare bedroom for my grandaughters impending visit and was used for one week. The following June, it was u... Read More »
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Business's response - by NobuyukiSon 5/27/2009
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Customer's unit is out of warranty, unit was purchased in July of 2006. All Funai warranties are 90 days on labor and 1 year on parts from the date of purchase. Please remember that VCRs are no longer being manufactured, and they do need to be cle... Read More »
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Review 12/3/2008
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My review of this company is very negative. Back in April of '08 we bought an Emerson TV. In early June it stopped working. We were still within the 90 days parts and labor. Funai recommended a shop for us to bring the TV to, but the shop was unab... Read More »
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Business's response - by NobuyukiSon 5/27/2009
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Please send name, address, phone number, model number and serial number of original unit to level3@funaiservice.com and I will do my best to figure things out and get a resolution. Read More »
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Review 9/12/2007
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I purchased a replacement remote for my television, becuase my original remote was stepped on and broke. I purchased the remote in the middle of July, I recieved it almost a month later, and it was the wrong remote. I called customer service, they... Read More »
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Business's response - by NobuyukiSon 5/27/2009
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The company I work with is a sister company to Funai Corporation, but we have been given the responsibility of resolving all issues despite age on 4/1/08. Customer needs to send name, address, phone number, model number, and serial number to me at... Read More »
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