Complaint
Posted 8/6/2012
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1 Review
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0 Question
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18 Profile Views
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0 Answer
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Trustlinker since 08/06/12
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They will mislead you
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I was informed that if a robber cuts the phone line, ADT will not be notified. The only way they would is if they were to sell you their cellguard line for additional $9 a month.
What a rip off when all other monitoring providers will monitor the... Read More »
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Review
Posted 9/15/2010
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1 Review
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0 Question
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42 Profile Views
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0 Answer
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Trustlinker since 09/15/10
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Torrance, CA
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Review 9/15/2010
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I recently had a alarm system installed in my home By Home Alert ADT. My home is very local to there office, I received there brochure a few weeks before calling. After seeing a few guys around my neighborhood at all times of the night I decided t... Read More »
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Review
Posted 7/14/2010
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1 Review
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0 Question
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50 Profile Views
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0 Answer
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Trustlinker since 07/14/10
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Review 7/14/2010
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I recently had my alarm system installed by Home Alert and have to say I am extremely satisfied with their overall performance. Matthew Cortez was my sales man and he did a wonderful job explaining how the service works, who Home Alert is, and how... Read More »
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Review
Posted 4/9/2010
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1 Review
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0 Question
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79 Profile Views
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0 Answer
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Trustlinker since 04/09/10
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Redondo Beach, CA
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Review 4/9/2010
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I received excellent customer service from Hanna. She was extremely knowledgeable, friendly and patient. I have used other home security companies in the past but because of Hanna, I will be staying with Home Alert for many years to come for all o... Read More »
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Review
Posted 3/8/2010
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1 Review
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0 Question
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80 Profile Views
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0 Answer
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Trustlinker since 03/08/10
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Naples, FL
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Review 3/8/2010
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I contacted ADT Home Alert to install a security system for my home. When I called their office with questions regarding my account and installation, I was fortunate to speak with Brook Martin, a customer service liason/supervisor. She listened to... Read More »
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Review
Posted 3/2/2010
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1 Review
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0 Question
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120 Profile Views
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0 Answer
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Trustlinker since 03/02/10
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Nipomo, CA
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Review 3/2/2010
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Wanted you to be aware of the service that I recieved today. The installers name was zhi. He did an excellent job. Most people that come into install something in your home, after they leave it looks like a tornado hit. Wires everywhere, pieces of... Read More »
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Review
Posted 2/12/2010
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1 Review
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0 Question
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132 Profile Views
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0 Answer
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Trustlinker since 02/12/10
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Compton, CA
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Review 2/12/2010
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I was installed recently and my sales representative Art was very helpful, and my install went very smooth.
Thank you Read More »
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Review
Posted 1/30/2010
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1 Review
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0 Question
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103 Profile Views
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0 Answer
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Trustlinker since 01/30/10
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Arlanza Village, CA
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Review 1/30/2010
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I picked Home Alert because they have an A rating with the BBB and all of their employees are employees not sub contractors. I also like the fact that they have all the proper insurances for doing this type of work in my home!
Ed Read More »
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Review
Posted 1/25/2010
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1 Review
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0 Question
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116 Profile Views
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0 Answer
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Trustlinker since 01/25/10
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Hermosa Beach, CA
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Review 1/25/2010
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My husband and I have four children and were in the market for a security system. I am not ashamed to say that I am very particular about who we hire and after a very extensive search for the most suitable monitoring company we obviously went with... Read More »
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Review
Posted 1/9/2010
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1 Review
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0 Question
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130 Profile Views
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0 Answer
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Trustlinker since 01/09/10
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Review 1/9/2010
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I am posting this because I originally came to this site before I hired Home Alert to work on my existing system. The reviews were good so I called Home Alert and my customer service rep Ryan was more than helpful over the phone. Juan was the tech... Read More »
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Review
Posted 10/18/2009
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1 Review
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0 Question
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100 Profile Views
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0 Answer
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Trustlinker since 10/18/09
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Clinton Township, MI
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Review 10/18/2009
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My home was burglarized and Home Alert did a same day install when no one else would. They made a special trip to my home after hours to take care of my house.They are a top notch company and I recommend them to anyone in need of a security system... Read More »
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Review
Posted 10/12/2009
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1 Review
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0 Question
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106 Profile Views
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0 Answer
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Trustlinker since 10/12/09
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Irvine, CA
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Review 10/12/2009
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Home Alert set up our alarm system about 2 years ago, which gives my wife a great deal of comfort & security. When my wife feels safe, secure and good,
I feel better too. The installation was high quality in our lovely home and then we moved a few... Read More »
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Review
Posted 10/2/2009
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1 Review
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0 Question
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111 Profile Views
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0 Answer
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Trustlinker since 10/02/09
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Downey, CA
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Review 10/2/2009
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I just bought a new home in the LA area and needed a security system. Home Alert ADT gave me a great price and they did the install the same week. I am very happy and recommend them to anyone who needs a security system. Read More »
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Review
Posted 9/3/2009
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1 Review
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0 Question
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140 Profile Views
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0 Answer
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Trustlinker since 09/03/09
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Marina Del Rey, CA
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Review 9/3/2009
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Home Alert did a great job at my new home. There prices were right and their customer service was great. Hands down if go with this company if you want the job done right. Read More »
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