Complaint
Posted 3/4/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/04/15
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ANAHEIM, CA
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Don't!
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Don't use them! They installed granite countertops in our kitchen but did not check for sufficient support under it. After several months, I noticed a sag and cracks in the cabinets below. When called, they refused to correct it. Fortunately, we f... Read More »
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Complaint
Posted 8/4/2012
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1 Review
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0 Question
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61 Profile Views
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0 Answer
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Trustlinker since 08/04/12
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Beware!!!
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The reason we went with LA CARPET because they had 0% refinancing. It was a huge mistake, never again, its not worth the stress. They cause huge delays in finishing our kitchen and still not done yet. Our contract with them was signed on April 21,... Read More »
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Review
Posted 11/5/2011
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3 Reviews
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0 Question
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184 Profile Views
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0 Answer
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Trustlinker since 11/05/11
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Review 11/5/2011
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I recently had LA Carpet (Corona office) install new high quality hard wood flooring throughout my ground floor, stairs, and upstairs hall to replace carpet and wood floors. The sales associate was very helpful in visiting us twice to measure and... Read More »
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Complaint
Posted 10/27/2011
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1 Review
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0 Question
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143 Profile Views
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0 Answer
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Trustlinker since 10/27/11
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Review 10/27/2011
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Never walk, run from LA Carpet!
Made the mistake of working with their sales rep to do a rework of our kitchen, dining and living room flooring, tile, marble and counter top. After going through an extensive process to come to an agreement on wha... Read More »
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Review
Posted 6/12/2011
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2 Reviews
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0 Question
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218 Profile Views
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0 Answer
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Trustlinker since 06/12/11
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Review 6/12/2011
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FUTURE CUSTOMERS A FEW YEARS AGO I HAD HARDWOOD FLOORS PUT DOWN. HARVEY CHADHA WORED WITH FOUND OUR SAME FLOORING. MATCHED OUR PRICE WITH THE FRIST ORDER.HE WAS VERY NICE. AS THE WORKMANS, FARHAD,NOE, VERY HARD WORKER MIGUEL. AS I OWN TWO OTHER HO... Read More »
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Complaint
Posted 4/13/2011
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1 Review
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0 Question
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150 Profile Views
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0 Answer
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Trustlinker since 04/13/11
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Review 4/13/2011
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Do not use LA Carpet. They are dishonest, crooked and above all unprofessional. I am so glad that we dropped them and used a national flooring company to do our new house. That didn't stop LA Carpet from charging us $150 just for MEASURING our hou... Read More »
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Complaint
Posted 3/8/2011
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1 Review
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0 Question
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128 Profile Views
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0 Answer
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Trustlinker since 03/08/11
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Review 3/8/2011
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I was not satisfied with LA Carpet,Fullerton. The salesman was very abrupt with me trying to make a commission without listening to my needs.How did they get a A rating from BBB ? We are now taking them to small claims court. Read More »
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Complaint
Posted 2/19/2011
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1 Review
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0 Question
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148 Profile Views
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0 Answer
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Trustlinker since 02/19/11
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Review 2/19/2011
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We are so sorry that we ever did business with this company. I do not know how they continue to list their BBB rating as an A+ in their ads when the BBB website lists it as a B. We had carpet and wood floor installed around Halloween 2010. Christm... Read More »
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Review
Posted 1/14/2011
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1 Review
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0 Question
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128 Profile Views
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0 Answer
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Trustlinker since 01/14/11
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Review 1/14/2011
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I have used several local carpet companies over the past 30 years in OC. LA Carpet is the first one who provided 5 star knowledge of the kind of carpet I was looking for and 5 star Plus with the instalation and service. Their instalation people ar... Read More »
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Complaint
Posted 1/12/2011
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1 Review
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0 Question
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168 Profile Views
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0 Answer
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Trustlinker since 01/12/11
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Review 1/12/2011
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Hired LA Carpet (San Dimas Location) to install hardwood floors. The guy cam and measured floors. When they came to install the floors (12/28-12/30) they had to take down all the doors and becuase the floor was raised after the new floor was insta... Read More »
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Review
Posted 1/2/2011
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1 Review
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0 Question
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133 Profile Views
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0 Answer
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Trustlinker since 01/02/11
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Review 1/2/2011
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I was referred by a neighbor who had done business with La Carpet before. I visited their Irvine Center dr location near spectrum and was very impressed with the selection and friendly sales associates. I was remodeling my kitchen and La Carpet be... Read More »
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Review
Posted 11/28/2010
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1 Review
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0 Question
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138 Profile Views
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0 Answer
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Trustlinker since 11/28/10
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Review 11/28/2010
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I bought a condo at third floor, our home owner association has a very tough regulation for contractors and special type of underlayment has to be used. My salesman went out of his way preparing all the necessary insurance documents and sample of... Read More »
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Review
Posted 11/24/2010
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1 Review
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0 Question
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146 Profile Views
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0 Answer
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Trustlinker since 11/24/10
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Review 11/24/2010
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I recently had new carpet installed. The installers were polite, business-like and competent. I have done business with LA Carpet for about 35 years...both carpet and tile...and have always had great service from them. I will continue to use the... Read More »
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Review
Posted 11/23/2010
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1 Review
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0 Question
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158 Profile Views
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0 Answer
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Trustlinker since 11/23/10
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Review 11/23/2010
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I purchased carpet, tile and wood flooring. The material came in one time and I was scheduled for my installation. Tile came first and the installers were wonderful and very helpful. Next came the wood. These people were simply wonderful, they did... Read More »
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Complaint
Posted 10/26/2010
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1 Review
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0 Question
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189 Profile Views
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0 Answer
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Trustlinker since 10/26/10
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Review 10/26/2010
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I hired LA Carpet to remodel my kitchen. They put in new cabinets, countertop and floor. I was made many promises that were not kept. They constantly promised they were coming and did not show. I spoke to their general manager and never receivetd... Read More »
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Complaint
Posted 10/16/2010
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1 Review
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0 Question
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181 Profile Views
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0 Answer
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Trustlinker since 10/11/10
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Review 10/16/2010
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We wished we had researched this company before using them. They are the worst company we have ever dealt with. Did not show up when scheduled, did terrible work, left us without a toilet for 24 hours and we caught them drinking on the job and the... Read More »
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Review
Posted 10/7/2010
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1 Review
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0 Question
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151 Profile Views
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0 Answer
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Trustlinker since 10/07/10
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Review 10/7/2010
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I'm doing my floor and kitchen remodel by LA carpet at the moment. the laminate floors and tile works are fairly okay. However the installer for the cabinet always had reason not to show up. They will come for two hours and then leave and they sai... Read More »
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Complaint
Posted 9/18/2010
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1 Review
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0 Question
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155 Profile Views
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0 Answer
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Trustlinker since 09/18/10
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Orange, CA
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Review 9/18/2010
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Worst/dishonest this is regarding the location at 757 Tustin Ave in Orange. Don't bother. Spoke with Kamal on first visit. Nice. Looked at carpet, picked two and he ordered both samples. Only received one so fare (now three weeks old). Went back... Read More »
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Review
Posted 8/10/2010
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1 Review
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0 Question
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154 Profile Views
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0 Answer
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Trustlinker since 08/10/10
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Walnut, CA
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Review 8/10/2010
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I was not happy with the salesperson at LA Carpet in Fullerton because even though the sale was canceled and my deposit was not returned for two months even after repeated phone calls. However after I sent a letter to the Customer Service Manager... Read More »
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Complaint
Posted 11/18/2009
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1 Review
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0 Question
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190 Profile Views
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0 Answer
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Trustlinker since 11/18/09
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Pasadena, CA
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Review 11/18/2009
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Worst experience ever. I will never recommend this company to anyone. We wanted to use them to remodel our kitchen cabinets and qualified for a 5 year financing promo but havent even had any work done by this company, nothing, and when we called t... Read More »
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