Complaint
Posted 5/20/2011
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1 Review
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0 Question
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39 Profile Views
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0 Answer
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Trustlinker since 05/20/11
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Review 5/20/2011
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Mocha host customer services is one of the poorest experience I have ever had across industries. I have been victim of poor customer service form Mocha Host for at least 5 occasions and hence I decided to write a review and launch formal complaint... Read More »
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Complaint
Posted 3/21/2011
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1 Review
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0 Question
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67 Profile Views
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0 Answer
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Trustlinker since 03/21/11
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Review 3/21/2011
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First, even if they offer free hosting, please don't go for it. My humple advise.
Issues:
1. Since 13-Mar-2001 (today 21-Mar), the server failed 8 times. First failure took 9 hours to restore, after this there are several failures. I have submitt... Read More »
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Complaint
Posted 3/18/2011
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1 Review
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0 Question
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51 Profile Views
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0 Answer
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Trustlinker since 03/18/11
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Review 3/18/2011
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It is not unusual for a webhost to be a terrible company. That seems to be the nature of the business.
This company, however, is especially terrible, and possibly worse.
They recently broke my hosting account and did not fix it for three weeks.... Read More »
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Complaint
Posted 3/11/2011
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1 Review
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0 Question
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52 Profile Views
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0 Answer
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Trustlinker since 03/11/11
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Review 3/11/2011
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I signed up for a MochaHost.com Linux account in 2 February of 2011. I was interested in the mailing list feature for my business. Unfortunately you have to be a computer programmer to figure out the mailing list program. My IT director friend cou... Read More »
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Complaint
Posted 3/3/2011
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1 Review
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0 Question
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58 Profile Views
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0 Answer
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Trustlinker since 03/03/11
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Review 3/3/2011
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MOCHAHOST.COM WARNING!
1. FALSE ADVERTISING - They claim they offer unlimited domains, unlimited space and unimited bandwidth. But they will
2. SUSPEND YOUR ACCOUNT ANYTIME at will without warning and try to force you to upgrade your account. Th... Read More »
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Complaint
Posted 1/23/2011
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1 Review
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0 Question
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487 Profile Views
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0 Answer
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Trustlinker since 01/23/11
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Staten Island, NY
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Review 1/23/2011
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This company's support is absolutely brutal.
1. For some reason, they won't accept my credit card for automatic billing. I have to go in an manually make a payment every month with the same CC that I have on file.
2. I forgot to make a payment... Read More »
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Review
Posted 1/17/2011
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1 Review
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0 Question
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45 Profile Views
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0 Answer
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Trustlinker since 01/17/11
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Review 1/17/2011
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Hello: We were almost 2 months with a Dedicated Server in Mocha Host. During that period we verified that the support of 24 hrs. that they announce does not work. The person of chat is prepared to give automated answers and to send ridiculous link... Read More »
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Complaint
Posted 6/15/2010
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1 Review
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0 Question
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53 Profile Views
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0 Answer
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Trustlinker since 06/15/10
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Review 6/15/2010
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Absolutely the worst hosting company I've ever done business with. Unfortunately this industry is yet to be regulated. Buyer beware. Read More »
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Complaint
Posted 6/10/2010
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1 Review
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0 Question
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117 Profile Views
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0 Answer
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Trustlinker since 06/10/10
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Review 6/10/2010
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I signed up for MochaHost, never received the service requested and only got "I'm sorry I can't help you with this issue" from their customer service. Each and every one of them repeated this line as if it were the standard response in their reper... Read More »
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Review
Posted 5/4/2010
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1 Review
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0 Question
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128 Profile Views
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0 Answer
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Trustlinker since 05/04/10
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Fisher Island, FL
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Review 5/4/2010
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I've been almost 2 years receiving services from Mochahost. From my experience can tell that their services has always been very good, they have responded very quickly and solved the issues also very quickly.In the past had other several host prov... Read More »
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Complaint
Posted 2/13/2010
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3 Reviews
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0 Question
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133 Profile Views
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0 Answer
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Trustlinker since 09/29/09
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Oriental, NC
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Review 2/13/2010
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HIDE YOUR WALLET
Mochahost advertises a money-back guarantee if not satisfied with web services. Based on this and the so-called "good reviews" (important! see paragraph below), I decided to try their service but was immediately dissatisfied wi... Read More »
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