Review
Posted 2/22/2023
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1 Review
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0 Question
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0 Answer
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Trustlinker since 02/22/23
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LA QUINTA, CA
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Don't believe everything you read on here.
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Patrol Masters is a solid company with more than experienced and qualified staff. Whoever wrote about that they are shady and that they patrol masters are getting kickbacks from tow companies is 100 percent false. I'm telling you first hand as a t... Read More »
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Complaint
Posted 12/28/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/11/18
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POTWIN, KS
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I wish I could give 0 stars
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Make that -1! This company is shady and sketchy. They tow your car 20 miles away which is illegal! The tow itself was a mistake! They promised no tows in December! This company is in cahoots with the tow companies. They are getting kickbacks. Do N... Read More »
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Complaint
Posted 2/3/2012
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1 Review
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0 Question
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21 Profile Views
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0 Answer
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Trustlinker since 02/03/12
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sleeping guards false reports resulting in eviction
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Officer Kelly has repeatedly lied to the owners of the condo I rent resulting in an eviction because I caught him asleep on duty, totally a kodac moment. This lame has said I'm dealing drugs,threaten him, point guns at him, and drink alcohol outsi... Read More »
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Review
Posted 1/21/2012
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1 Review
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0 Question
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50 Profile Views
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0 Answer
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Trustlinker since 01/21/12
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After reading all the rewiews
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All of you guys an girls sound like people in jail that say they not, guilty ... LOL too funny. KEEP YA CARS OUT OF VIOLATION AN YOU AIN'T GOT TO WORRY ABOUT ANY THING. AND.. WHEN YOU MOVE TO AN HOA GET A LIST OF THE ALL THE PARKING RULES. Read More »
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Complaint
Posted 12/13/2011
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1 Review
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0 Question
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43 Profile Views
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0 Answer
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Trustlinker since 12/13/11
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CA
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Ignorant, possibly blind Patrollers
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This morning, December 13, 2011, my husband heads out the door to go to work at 0635 (ish) to find our car to be missing. After standing there a few moments (with Im sure you can picture a dumb founded face of “where did my wife park the car?”), h... Read More »
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Complaint
Posted 4/1/2011
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1 Review
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0 Question
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50 Profile Views
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0 Answer
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Trustlinker since 04/01/11
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Review 4/1/2011
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Patroll masters is horrible I left many messages witch they did no return. Finally getting whole of maria she tells me I need to make a garage inspection.so on the night of the garage inspection I wait for the 3 hour window andno one shows. When I... Read More »
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Review
Posted 2/14/2011
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2 Reviews
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0 Question
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58 Profile Views
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0 Answer
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Trustlinker since 02/14/11
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Review 2/14/2011
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Michelle,
I'd like to extend a million thanks to Tinsley (#96) on the
patrol from Friday/Saturday. It seems about 12:50 that
he accosted two unknown Hispanic males who do not
live in the Park and had them leave. This is exactly
what I'd like... Read More »
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Review
Posted 2/8/2011
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1 Review
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0 Question
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52 Profile Views
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0 Answer
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Trustlinker since 02/08/11
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Review 2/8/2011
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Today I was illegally towed by Patrol Masters.
The location of the tow was the car wash area.
I pulled in to tend to my son who was violently ill and had regurgitated all over the truck and himself twice on the way home from daycare. I pulle... Read More »
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Review
Posted 1/27/2011
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1 Review
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0 Question
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66 Profile Views
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0 Answer
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Trustlinker since 01/27/11
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Laguna Beach, CA
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Review 1/27/2011
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I had a problem with the kids next door. The would stay up late every night making all kinds of noise. I contacted Patrol Masters and they dispatched a security officer. The officer was there fast and got the kids to quite down. The kids have'nt c... Read More »
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Complaint
Posted 11/9/2010
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1 Review
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0 Question
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69 Profile Views
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0 Answer
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Trustlinker since 11/09/10
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Review 11/9/2010
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The owner of Patrol Masters, Samir, has a 31 count felony charge against him by the District Attorney, who is representing The People of California.
Felony complaint warrant: 09CF1417
This multiple felony charge ranging from worker's comp fraud... Read More »
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Complaint
Posted 10/2/2010
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1 Review
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0 Question
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54 Profile Views
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0 Answer
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Trustlinker since 10/02/10
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Review 10/2/2010
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BEAWARE!!!crooks IN THE BUSINESS OF KIDNNAPING CARS. MY WIFES CAR WAS ON OUR DRIVEWAY STICKING OUT A BIT WHILE SHE WAS UNLOADING THE CAR AT NIGHT. GOING BACK AND FORTH FROM INSIDE THE HOUSE TO OUT. THEY WAITED AND HID AND THE NEBEXT TIME SHE WENT... Read More »
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Complaint
Posted 7/2/2010
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1 Review
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0 Question
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106 Profile Views
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0 Answer
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Trustlinker since 07/02/10
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Laguna Beach, CA
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Review 7/2/2010
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Patrol Masters are daylight robbers! I am in the process of suing them for illegally towing my car due to home remodeling, and thus not being able to park my car in my allotted one-car garage! I was also told by Maria Ayala (Parking Permit Adminis... Read More »
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Review
Posted 6/1/2010
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1 Review
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0 Question
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125 Profile Views
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0 Answer
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Trustlinker since 06/01/10
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Diamond, CA
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Review 6/1/2010
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This company should be put out of business. They tow cars with out warning. Their website that they use to safe list cars is off and on so clients can not safe list cars then they get towed. They do not give out permits to clients that are residen... Read More »
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Review
Posted 1/24/2010
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1 Review
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0 Question
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141 Profile Views
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0 Answer
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Trustlinker since 01/24/10
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CA
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Review 1/24/2010
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Just wanted to congratulate Patrol Masters on their great customer service team! I had to call in to safe list my car in an emergency situation and the gal I spoke to was great! It was about 10pm on Thursday night, she was polite, got all my infor... Read More »
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Review
Posted 1/18/2010
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1 Review
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0 Question
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120 Profile Views
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0 Answer
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Trustlinker since 01/18/10
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Review 1/18/2010
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I believe Ren is a huge asset to the Patrol Masters team! He is truly the only individual working the safelist phone that actually has a personality and human sensibilities! Give the man a raise or a bonus because he deserves it! Read More »
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Complaint
Posted 1/16/2010
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1 Review
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0 Question
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149 Profile Views
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0 Answer
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Trustlinker since 01/16/10
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Irvine, CA
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Review 1/16/2010
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Most of the people that work at this company are not professional and rude. I always have a hard time getting the proper help needed. Only exception is Ren. He is a very kind and patient individual that is very attentive to your calls. Very friend... Read More »
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