Complaint
Posted 5/15/2013
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1 Review
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0 Question
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7 Profile Views
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0 Answer
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Trustlinker since 05/15/13
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Worst customer Service Imaginable
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My daughter's pillow pet broke and we went through all of their hoops of pictures etc with customer service. They finally told us to send it in to get it fixed/replaced. That's the end of the story because they TOOK OUR pillow pet and never sent i... Read More »
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Complaint
Posted 6/13/2012
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1 Review
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0 Question
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31 Profile Views
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0 Answer
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Trustlinker since 06/13/12
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This company has internal issues
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I ordered some Pillow Pets, as a Christmas Present for my daughter back in November of 2011. The Pillow Pets arrived just before Christmas and half the order was wrong. I contacted their customer center and was told I'd receive an email with a ret... Read More »
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Complaint
Posted 12/28/2011
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1 Review
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0 Question
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46 Profile Views
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0 Answer
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Trustlinker since 12/28/11
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Complaint
Posted 12/22/2011
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1 Review
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0 Question
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39 Profile Views
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0 Answer
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Trustlinker since 12/22/11
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Do Not Trust Pillow Pets.com
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I ordered a Pillow Pet on Monday, December 12th for my daughter to get on Christmas Day from Santa. In addition to the standard $10 shipping charge, I paid an extra $6.99 to have it shipped within 3-5 days. Guess what, I still do not have my pillo... Read More »
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Complaint
Posted 12/20/2011
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1 Review
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0 Question
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45 Profile Views
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0 Answer
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Trustlinker since 12/20/11
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Horrible Customer Service...
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I ordered 4 Pillow Pets w/ Free Pee-Wee pet on 11/03/2011. Received conformation e-mail. Here it is 12/20/2011 and still have not received the Pillow Pets. I ordered them for Christmas Presents for my nephews. I just received a e-mail saying that... Read More »
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Complaint
Posted 11/17/2010
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1 Review
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0 Question
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50 Profile Views
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0 Answer
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Trustlinker since 11/17/10
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Review 11/17/2010
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PLACED 3 ORDERS BETWEEN 11/1 AND 11/16 FOR A TOTAL OF 7 PILLOW PETS AND 1 BLANKET. I HAVE BEEN CHARGED FOR ONE HIPPO AND SUPPOSDELY IT HAS BEEN SHIPPED. THE OTHERS ARE NOT DUE UNTIL AFTER CHRISTMAS...SO I CANCELLED THEM. WILL WAIT TO SEE IF I RECE... Read More »
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Complaint
Posted 10/28/2010
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1 Review
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0 Question
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55 Profile Views
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0 Answer
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Trustlinker since 10/28/10
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Review 10/28/2010
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I originally made an order to pillow pets on Oct. 11 for 6 of the different pillows and received a confirmation order right away. I received those in a timely manner. I tried to order 6 more right after the first order and the website told me I ha... Read More »
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Complaint
Posted 9/17/2010
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1 Review
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0 Question
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62 Profile Views
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0 Answer
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Trustlinker since 09/17/10
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Dugger, IN
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Review 9/17/2010
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I ordered on 9/1/2010 3 pillowpets. 2 for my kids and 1 for my niece for their birthdays. Received and email stating payment was received and the information was sent to FedEx to be shipped out. Should be received in 7-10 business days. 14 days la... Read More »
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Review
Posted 8/23/2010
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1 Review
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0 Question
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116 Profile Views
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0 Answer
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Trustlinker since 08/23/10
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Woodland Hills, CA
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Review 8/23/2010
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I placed an order for 3 pillow pets (unicorn, pig and dolphin) on 8/7/10. On 8/14/10, we received a box containing a unicorn, pig and DOG. We were shocked that this company would make such a mistake with the order considering that the shipping cop... Read More »
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Complaint
Posted 1/11/2010
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1 Review
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0 Question
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83 Profile Views
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0 Answer
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Trustlinker since 01/11/10
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Review 1/11/2010
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I ordered a pillow pet for my son for Christmas, at the beginning of December, after calling every week, I was informed the week of Christmas that my credit card declined, DUE TO AN ERROR IN THEIR PROCESSING, they reprocessed the card info and the... Read More »
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Complaint
Posted 1/6/2010
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1 Review
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0 Question
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101 Profile Views
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0 Answer
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Trustlinker since 01/06/10
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Review 1/6/2010
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Beware of Pillow Pets and their business practices. My wife ordered several pillow pets for our friends' kids. They signed us up for some Value Plus membership (at $21/month) without our consent. I did not catch it until the 3rd month on my credit... Read More »
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Review
Posted 12/28/2009
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1 Review
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0 Question
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107 Profile Views
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0 Answer
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Trustlinker since 12/28/09
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Denton, TX
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Review 12/28/2009
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pillowpets.com is a waste of your time I have been lied to for a month now I filed my complaint with the BBB I paid for a cow pillow pet and never got it after they told me it had been mailed. I called to find out where it was and they said they h... Read More »
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