Complaint
Posted 1/8/2011
|
1 Review
|
 |
0 Question
|
|
29 Profile Views
|
 |
0 Answer
|
|
Trustlinker since 01/08/11
|
|
|
|
|
|
|
Review 1/8/2011
|
|
I am a victim of Identity Theft from a member of the current or past staff of Rocket Camera Manual "Manny" Vigil who has fraudulently used my Social Security number to obtain numerous sources of credit including $74,000 with Innovative Merchant So... Read More »
|
|
|
|
|
|
|
|
Complaint
Posted 4/19/2010
|
|
1 Review
|
|
0 Question
|
|
|
36 Profile Views
|
|
0 Answer
|
|
Trustlinker since 04/19/10
|
|
|
|
|
|
|
Review 4/19/2010
|
|
Rocketcamera.com ...Upon ordering a $640.00 garmin gps system, first business day was charged $499.99 from my debit card. The next day an email confirmation was sent, included was a tracking number. The first 10 digits of the tracking number was m... Read More »
|
|
|
|
|
|
|
|
Complaint
Posted 3/24/2010
|
|
1 Review
|
|
0 Question
|
|
|
34 Profile Views
|
|
0 Answer
|
|
Trustlinker since 03/24/10
|
|
San Mateo, FL
|
|
|
|
|
Review 3/24/2010
|
|
My opinion of the Company is very low. The first week of Feb. I wired them over 14 thousand dollars for products. To date I have received one invoice with over $11,000 still due me. I have asked for a refund and have sent several e-mails to the ac... Read More »
|
|
|
|
|
|
|
|
Complaint
Posted 2/19/2010
|
|
1 Review
|
|
0 Question
|
|
|
106 Profile Views
|
|
0 Answer
|
|
Trustlinker since 02/19/10
|
|
White Plains, NY
|
|
|
|
|
Review 2/19/2010
|
|
I purchased via the internet, a rather expensive Canon EF 16-35 mm lens from rocket camera in January 2010. My credit card was immediately billed for the full amount. When the box arrived, it did not contain the lens, instead there was a 2lb roll... Read More »
|
|
|
|
|
|
|
|
Complaint
Posted 2/17/2010
|
|
1 Review
|
|
0 Question
|
|
|
108 Profile Views
|
|
0 Answer
|
|
Trustlinker since 02/17/10
|
|
Cedar Falls, WA
|
|
|
|
|
Review 2/17/2010
|
|
I ordered a camera from Rocket Camera, received it, requested a return, got the return and shipped the camera back. From this point on, my experience is like Betsy T. I was informed by Rocket Camera that an AV Cord was missing from the camera. I e... Read More »
|
|
|
|
|
|
|
|
Review
Posted 2/14/2010
|
|
1 Review
|
|
0 Question
|
|
|
78 Profile Views
|
|
0 Answer
|
|
Trustlinker since 02/14/10
|
|
|
|
|
|
|
Review 2/14/2010
|
|
I purchased from Rocket Camera a Canon Rebel and I must say the service, timely delivery and price really did affect my decision. I made a few calls to them and the sales team was friendly. I have read some reviews on the company and it seems to b... Read More »
|
|
|
|
|
|
|
|
|
|
Review 2/9/2010
|
|
I ordered a Canon T1i from this company on January 15th. On the 19th they charged my credit card. On the 21st a box arrived at my house from Rocket Camera but there was no camera in it and no invoice. I immediately called the company and their wri... Read More »
|
|
|
|
Business's response - by Greg L.on 2/9/2010
|
|
2-09-10 When An Item Is Claimed As Lost, We Must File A Claim With The Carrier And In This Case, UPS. We Have Filed A Claim And As Of The Date Of This Review, UPS Has Not Completed Their Investigation.
We Have Explained This Issue With Betsy On... Read More »
|
|
|
|
|
|
|
|
Review 2/8/2010
|
|
THE WORST ONLINE SHOPPING EXPERIENCE EVER!
DO NOT BUY FROM THIS VENDOR! PAY THE EXTRA $30, $50, $100 AND GO WITH ANOTHER SELLER!
When I ordered a Canon Lens the site said it usually ships in 4-6 business days. I order. A couple days later I see... Read More »
|
|
|
|
Business's response - by Greg L.on 2/9/2010
|
|
2-10-10 Currently All Resellers Are Having Serious Issues Receiving Canon Products. When Products Are Not Available, We Have No Choice But To Cancel A Customers Order. We Are Sorry To Loose The Business.
Credit Cards Are Charged Only When Produ... Read More »
|
|
|
|
|
|
Review
Posted 1/27/2010
|
|
1 Review
|
|
0 Question
|
|
|
60 Profile Views
|
|
0 Answer
|
|
Trustlinker since 01/27/10
|
|
Bal Harbour, FL
|
|
|
|
|
Review 1/27/2010
|
|
My first online experience buying electronics and I must say a job well done.
I purchased 2 Samsung TL225 digital cameras. What I do not understand is why people write such nasty reviews over something like this.
I had promised the staff at Roc... Read More »
|
|
|
|
|
|
|
|
Review
Posted 1/27/2010
|
|
1 Review
|
|
0 Question
|
|
|
114 Profile Views
|
|
0 Answer
|
|
Trustlinker since 01/27/10
|
|
Daniels, MD
|
|
|
|
|
Review 1/27/2010
|
|
Rocket Camera did a great job with fast shipping and great product. Seems like people complain with the company cancels their orders. I run a business and think they are wise for asking questions and wanting to verify things prior to shipment.
It... Read More »
|
|
|
|
|
|
|
|
|
|
Review 1/27/2010
|
|
Zero Stars. I ordered a new Xbox 360 elite from them nine days ago. They called and said they could not ship it because the shipping address (my brother) was different from mine. I said fine, cancel the order. They called back and asked me not to... Read More »
|
|
|
|
Business's response - by Greg L.on 1/27/2010
|
|
We explained to the customer that this product could not ship to a seperate address. Loss Prevention cancelled the order once the customer refused to ship to the bill to address on his credit card. He became very abusive. Read More »
|
|
|
|
|
|
|
|
Review 1/26/2010
|
|
Communication was great until I insisted on receiving a UPS tracking number.
Prior to placing my order, I emailed them to confirm whether the item was indeed in stock (a Canon lens at a pretty good price). I received an email almost immediately... Read More »
|
|
|
|
Business's response - by Greg L.on 1/26/2010
|
|
1-26-10 This Order Was Cancelled By Loss Prevention. Order Was Shipped And Customer Disputed His Credit Card. Order Was Recalled By Us Through UPS Delivery Intercept. Read More »
|
|
|
|
|
|
Review
Posted 1/10/2010
|
|
1 Review
|
|
0 Question
|
|
|
53 Profile Views
|
|
0 Answer
|
|
Trustlinker since 01/10/10
|
|
Arden, NV
|
|
|
|
|
Review 1/10/2010
|
|
Great Christmas thanks to Rocket Camera. They shipped my item fast at a favorable price.
I would recommend them to people searching for a good deal. Read More »
|
|
|
|
|
|
|
|
Review
Posted 12/30/2009
|
|
1 Review
|
|
0 Question
|
|
|
81 Profile Views
|
|
0 Answer
|
|
Trustlinker since 12/30/09
|
|
|
|
|
|
|
Review 12/30/2009
|
|
I am a newbie to buying Electronics on the Internet. I bought my kids Garmin Forerunner 305's for the holidays. I really was impressed with the price and personal service that they provided.
When I had questions, that had real answers and persona... Read More »
|
|
|
|
|
|
|
|
|
|
Review 12/27/2009
|
|
My boyfriend really wanted an Xbox Modern Warfare for Christmas. I Found Rocket Camera online shopping and they had the lowest price and really quick shipping. Went back and made a second purchase. My second order shipped quickly and again I saved... Read More »
|
|
|
|
Business's response - by Greg L.on 12/29/2009
|
|
From Rocket Camera Management:
Thank you for your nice comments. We sincerely appreciate your business. Read More »
|
|
|
|
|
|
|
|
Review 12/26/2009
|
|
Rocket Camera is a great source. They have great prices and answer questions. My item was shipped ontime at a great price. Thank you, my Christmas rocked! Read More »
|
|
|
|
Business's response - by Greg L.on 12/29/2009
|
|
From Rocket Camera Management:
Thank you for your nice comments. We sincerely appreciate your business. Read More »
|
|
|
|
|
|
|
|
Review 12/26/2009
|
|
I have never dealt with such an arrogant company in all my life. Promises of product that they don't have in inventory and promises of three day delivery at an outrageous shipment cost and then never to get the product is totally unacceptable. On... Read More »
|
|
|
|
Business's response - by Greg L.on 12/29/2009
|
|
From Rocket Camera Management:
We had contacted this customer to advise him that his order would be delayed due to the vendor. He seemed to agree with the wait and then changed his mind. We immediately issued a refund for him and we had thought... Read More »
|
|
|
|
|
|
|
|
Review 12/23/2009
|
|
Purchased a 1,099.00 camera and rocket camera delivered my purchase quick. The staff is knowledgable and wow they do not try to upsell you on needless stuff. I would recommend to family, friends and strangers alike. Read More »
|
|
|
|
Business's response - by Greg L.on 12/29/2009
|
|
From Rocket Camera Management:
Thank you for your nice comments. We sincerely appreciate your business. Read More »
|
|
|
|
|
|
|
|
Review 12/22/2009
|
|
Thanks Rocket Camera! I love shopping online and they went out of the way to give me advise on the camera for my husband.
Honesty counts! A+++ Read More »
|
|
|
|
Business's response - by Greg L.on 12/29/2009
|
|
From Rocket Camera Management:
Thank you for your nice comments. We sincerely appreciate your business. Read More »
|
|
|
|
|
|
|
|
Review 12/17/2009
|
|
I am new to shopping the Internet and the people at Rocket Camera
where both helpful, honest and friendly to this numbie. My son bought me
a computer and I cannot seem to stop using it. Being retired, it is a
neat tool to stay in touch with my gra... Read More »
|
|
|
|
Business's response - by Greg L.on 12/29/2009
|
|
From Rocket Camera Management:
Thank you for your nice comments. We sincerely appreciate your business. Read More »
|
|
|
|
|
|
|