Complaint
Posted 8/18/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/18/21
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COLTON, CA
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Beware
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Beware, Very rude people handling this business. System did not work and it is a total waste of money, time and effort. Read More »
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Review
Posted 9/19/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/18/13
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Good company
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Excellent customer service. Have purchased from vinotemp for many years. They stand by their product. I was just at their facility and the staff was very knowledgeable. Some great deals on demo units. My experience was very good and i recommend th... Read More »
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Review
Posted 5/14/2012
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1 Review
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0 Question
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118 Profile Views
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0 Answer
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Trustlinker since 05/14/12
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I want to commend Vinotemp.
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I just wanted to comment on a recent experience I had with your service department.
My initial email explained that I was the owner of a competitor's wine cooler and I knew one of the controller boards to be nonfunctional. I explained that the m... Read More »
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Review
Posted 10/31/2010
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1 Review
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0 Question
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130 Profile Views
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0 Answer
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Trustlinker since 10/31/10
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Review 10/31/2010
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Vinotemp products are just crap. Everyone I know who has a wine cooler from them has had a compressor failure two years. In fact, everyone I know who owns any brand wine cooler has had a compressor failure within two years. It is obvious that they... Read More »
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Complaint
Posted 7/7/2010
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1 Review
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0 Question
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134 Profile Views
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0 Answer
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Trustlinker since 07/07/10
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Review 7/7/2010
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I purchased a wine refrigerator from the company. Initial sale, delivery, and installation were relatively quick. I asked, during the installation, if the refrigerator was far enough from surrounding the walls. The installer said that there was en... Read More »
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Complaint
Posted 6/10/2010
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1 Review
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0 Question
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207 Profile Views
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0 Answer
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Trustlinker since 06/10/10
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Smyrna, DE
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Review 6/10/2010
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This company sold me a product that is by their own operating instructions...inadequate, underpowered and misleading. I am still trying to get my money back after returning the product (unused). Customer service is a laugh! They emailed me a worth... Read More »
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Review 9/22/2009
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I had two very bad experiences purchasing from this company. Mostly service and customer relations.
Buyer beware if you have any problems with these units. You may never get it resolved. They are not responsive. I have emails and phone records... Read More »
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Business's response - by IndiaHon 9/22/2009
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Can we please have your full name so we can help you?
What model, and when purchased? Read More »
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Complaint
Posted 8/31/2007
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1 Review
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0 Question
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146 Profile Views
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0 Answer
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Trustlinker since 08/31/07
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Review 8/31/2007
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Wine cooler did not work right- did not cool without the light on and the LED temperature gauge was over 20 degrees off. We called the company 6 times to get help with the unit: left 1 unreturned message. Was put on hold 2 times for over 20 minute... Read More »
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