Review
Posted 6/16/2011
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1 Review
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150 Profile Views
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Trustlinker since 06/16/11
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Review
Posted 6/7/2011
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1 Review
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143 Profile Views
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Trustlinker since 06/07/11
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Review 6/7/2011
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I wanted a serviceman to check the air output for Carbon Monoxide. Michael set up an appointment for a serviceman to check out my Furnace. The morning of the appointment I received a call from Kevin at West Coast Chief Repair. He said he would be... Read More »
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Review
Posted 6/2/2011
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1 Review
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162 Profile Views
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Trustlinker since 06/02/11
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Review
Posted 5/18/2011
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1 Review
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171 Profile Views
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Trustlinker since 05/18/11
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Review 5/18/2011
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Technician came on time, very polite. He identified the problem, had the parts available to replace it and fixed the problem in a fairly short period of time. Read More »
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Review
Posted 5/9/2011
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1 Review
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0 Question
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177 Profile Views
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0 Answer
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Trustlinker since 05/09/11
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Review
Posted 4/8/2011
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1 Review
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154 Profile Views
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Trustlinker since 04/08/11
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Review 4/8/2011
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Their field repair guy arrived on time, was knowledgable, and did the work within the time & estimate quoted. Read More »
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Review
Posted 4/6/2011
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1 Review
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0 Question
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140 Profile Views
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0 Answer
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Trustlinker since 04/06/11
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Review
Posted 4/4/2011
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1 Review
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0 Question
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137 Profile Views
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Trustlinker since 04/04/11
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Review
Posted 4/1/2011
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1 Review
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146 Profile Views
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Trustlinker since 04/01/11
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Review 4/1/2011
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Kevin was the engineer who assisted with my repair. He was very nice. Knew his furnances inside and out. Showed up on time and completed all tasks. I was very happy with the service and would highly recommend this vendor. Read More »
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Review
Posted 4/1/2011
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1 Review
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0 Question
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134 Profile Views
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0 Answer
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Trustlinker since 04/01/11
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Review 4/1/2011
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Overall they were professional and competent when assessing and diagnosing the problem with my furnace. They had to reschedule because the technician was overbooked on furnace replacement. But, the technician was prompt the following day and the r... Read More »
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Review
Posted 3/29/2011
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1 Review
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0 Question
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148 Profile Views
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0 Answer
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Trustlinker since 03/29/11
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Review 3/29/2011
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West Coast Chief Repair called me before I even had time to contact them and arranged a timely appointment. They called me the morning of the appointment to let me know the technician would arrive within the next 30 minutes, which he did. The tech... Read More »
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Complaint
Posted 11/17/2010
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1 Review
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0 Question
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134 Profile Views
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0 Answer
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Trustlinker since 11/17/10
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Review 11/17/2010
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This company is the worst repair service I have ever dealt with in my life. We noticed our AC on our newly purchased house was not working, we contacted our insurance and had one delay after another with this company getting estimates, and filling... Read More »
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Complaint
Posted 8/26/2010
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1 Review
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0 Question
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137 Profile Views
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Trustlinker since 08/26/10
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Northridge, CA
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Review 8/26/2010
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I believe the above company falsely, purposely and incorrectly diagnosed a problem as to why my A/C unit was not working. On August 24, 2010 this company was sent out by my Home Protection Company to look at my central air-conditioning unit that h... Read More »
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Complaint
Posted 6/15/2010
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1 Review
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0 Question
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193 Profile Views
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0 Answer
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Trustlinker since 06/15/10
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Farmers Market, CA
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Review 6/15/2010
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Worst customer service ever.
3 weeks after my estimate I am $75 dollars poorer and have 3 new scratches on my stove top and nothing is fixed.
But the worst thing is, I had a different company come to my house today and was told the gas line to my... Read More »
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Review
Posted 5/26/2010
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2 Reviews
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0 Question
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190 Profile Views
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0 Answer
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Trustlinker since 05/26/10
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Los Angeles, CA
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Review 5/26/2010
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I called West Coast on the brink of panic when i found out that my dishwasher was leaking. Their dispatch team was very calm and helped reassure me that i would be in good hands. They promised me a 2 hour time window, which made me MORE THAN HAPPY... Read More »
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Review
Posted 1/7/2010
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1 Review
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0 Question
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220 Profile Views
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0 Answer
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Trustlinker since 01/07/10
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Box Canyon, CA
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Review 1/7/2010
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The ice dispenser on my refrigerator stopped working. I called a different company and told me that the computer in my ref is not working and needs to be replace. The guy estimate the cost around $350.00. I called West Coast Chief Repair for secon... Read More »
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Review
Posted 11/27/2007
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1 Review
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0 Question
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236 Profile Views
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0 Answer
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Trustlinker since 11/27/07
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Review 11/27/2007
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I was away on business when my wife informed me that our heater quit working. With a 2 month old in the house, having a working heater has suddenly become very important. I googled for heater repair in Sherman oaks and came across West Coast Chief... Read More »
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Review
Posted 10/23/2007
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1 Review
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0 Question
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137 Profile Views
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0 Answer
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Trustlinker since 10/23/07
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Review 10/23/2007
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My management company contacted west coast after several contractors failed to repair my dryer. The tech was able to come out the following day. It just so happened that he stopped by my property when I was picking up my kids. i missed his call wh... Read More »
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Review
Posted 10/13/2007
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1 Review
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0 Question
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176 Profile Views
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0 Answer
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Trustlinker since 10/13/07
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Review 10/13/2007
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I contacted this company several days ago in search of a part for my oven. I didn't have to go through an automated answering service and a customer rep. was able to assist me shortly after calling. He took the part details and got back to me prom... Read More »
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Review
Posted 9/29/2007
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1 Review
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0 Question
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180 Profile Views
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0 Answer
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Trustlinker since 09/29/07
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Review 9/29/2007
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I have been using this company for many years for the building that I own. The customer service reps are always courteous and nice. They always try to schedule the soonest appointment possible and will work around my schedule if I need things chan... Read More »
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