Gloria J.'s review of Pacific Columns, Inc

Pacific Columns, Inc

Preferred Members
Natural Area Rugs
5.0 star rating 0 miles
Brake Performance
3.1 star rating 0 miles
5.0 star rating 0 miles
Elizabeth Shutters
4.8 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 10/11/2011
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Review 10/11/2011
Do not use this company if you have any reasonable expectations of on time arrival! We have ordered from them in the past with fine results. We ordered the first week in Sept with a stated 10-12 day time production/delivery. For weeks we were given every excuse in the book why the columns did not ship. When they finally arrived 6 weeks later, the delivery truck gave us a 3 minute call before drop off. Obviously, we couldn't get sufficient manpower to unload the truck of 500 lbs of columns in 3 minutes. Then the driver wanted to refuse allow us to inspect the columns before signing the bill of lading. PC's invoice specifically says to inspect before accepting or they won't be responsible for any issues. Do yourself a favor, order somewhere else. Don't know what is wrong here, but this company has really changed for the worse.
 
 
 
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Additional Business Information
Hours   Monday to Sunday 8:00AM to 7:00PM Phone   (800) 294-1098 Address   505 West Lambert Road
Brea, CA 92821
Website   http://www.pacificcolumns.com Email   r.sellek@pacificcolumns.com
Contact   Robert Sellek Other  
 
 
 
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