EVELYN G.'s review of SmileCare Family Dentistry

SmileCare Family Dentistry

         
Customer Reviews & Ratings
Complaint Posted 10/25/2010
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Review 10/25/2010
THIS HAS BEEN A COMPLETE RIP OFF. MY FAMILY TRUSTED THIS DENTISTRY OFFICE WITH ORTHO WORK AND ALL THEY DID WAS COST US ADDITIONAL THOUSANDS OF DOLLARS TO FIX WHAT THEY DID. I MYSELF WAS A PATIENT AT THE CAMP PENDLETON LOCATION AND THEY WERE NEGLIGENT TO CONTINUING TO NUMB MY MOUTH UNTIL MY NOSTRILS WERE NUMBED. I HAD SUCH A HARD TIME BREATHING AND THEY HAD TO STOP THE PROCEDURE. THEY DID NOT CALL THE EMERGENCY PERSONNEL AND ALL THEY DID WAS TOOK ME TO THE BACK OF THE OFFICE SO THAT THE PATIENTS THAT WERE IN THE OFFICE WOULD NOT HEAR ME SCREAMING AND PANICKING. THEY ARE STILL BILLING ME FOR SERVICES THAT WERE NEVER RENDERED AND HAVE EVEN SENT ME TO COLLECTIONS. MY YOUNGEST SON'S TEETH WERE PLACED OUT OF ORDER AND WE ARE HAVING TO GO TO PENDLETON FAMILY DENTAL TO GET THEM CORRECTED. PLEASE REMOVE THEIR LICENSE. THIS IS NOT RIGHT TO BE MISTREATED ON THE PHONE WHEN WE CALL TO REQUEST A COPY OF OUR CONTRACT SINCE THEY DON'T HAVE IT. MY SON WAS TREATED FOR SEVERAL MONTHS UNTIL I REALIZED THEY DIDN'T EVEN KNOW WHAT PROCEDURE WAS NEEDED SINCE THEY DIDN'T HAVE MY SONS' CHARTS. I HAVE CONTINUED CONTINUE TO BE BILLED FOR SERVICES NOT RENDERED.
 
 
 
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Additional Business Information
Hours   Phone   (800) 764-5393 Address   2 MacArthur Place Suite 700
Santa Ana, CA 92707
Website   http://www.smilecare.com Email   tveazey@coastdental.com
Contact   Theresa Veazey Other  
 
 
 
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