Complaint
Posted 11/8/2011
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1 Review
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0 Question
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61 Profile Views
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0 Answer
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Trustlinker since 11/08/11
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Review 11/8/2011
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SmileCare Family Dentistry - Temecula, Ca. (Riverside)
My first experience will be my last. I went in for 1st time x-rays and cleaning. I found out I needed deep cleaning which I agreed to knowing my insurance covered the cost. Then while my righ... Read More »
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Complaint
Posted 9/20/2011
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1 Review
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0 Question
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31 Profile Views
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0 Answer
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Trustlinker since 09/20/11
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Review 9/20/2011
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Please do not use this organization for your Dental needs. I have many stories, but not enough time. The zinger was after using this dental group for over 6 years I received a letter from a collection agency stating I owed them over $3000. What? I... Read More »
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Complaint
Posted 8/30/2011
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1 Review
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0 Question
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32 Profile Views
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0 Answer
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Trustlinker since 08/30/11
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Review 8/30/2011
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Wow, I'm so glad that never took care of the insurance authorization. The reviews that I read and my own horrible experience with SmileCare in Temecula is enough to scare me. I almost let them operate on my ten year old daughter. Why is SmileCare... Read More »
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Complaint
Posted 3/15/2011
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1 Review
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0 Question
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43 Profile Views
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0 Answer
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Trustlinker since 03/15/11
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Review 3/15/2011
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When you are reading this review, you are lucky. Here is my BAD BAD BAD....experience.
1. I received the "extraction service" on Nov 18 2010 at #44 SmileCare, Folsom, CA. I paid all my co-pay. This is the " In network" service. Dentist has the co... Read More »
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Complaint
Posted 3/12/2011
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1 Review
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0 Question
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39 Profile Views
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0 Answer
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Trustlinker since 03/12/11
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Riverside, CA
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Review 3/12/2011
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I have been a patient at SmileCare for years, although, after all the problems I've incurred at their hands I don't know why. My recent experience is the proverbial straw that broke the camel's back. I received a re-treatement root canal in Novemb... Read More »
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Complaint
Posted 2/26/2011
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1 Review
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0 Question
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43 Profile Views
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0 Answer
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Trustlinker since 02/26/11
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Review 2/26/2011
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Every time my husband and I have been to SmileCare we have been displeased. Two separate times that we made appointments for a cleaning & checkup they call us in after waiting 45 minutes in the waiting room & we sit in the chair for OVER 1 hour &... Read More »
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Complaint
Posted 2/16/2011
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1 Review
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0 Question
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41 Profile Views
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0 Answer
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Trustlinker since 02/16/11
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Review 2/16/2011
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We are a family customer of Smilecare Dentistry and are not satisfied of the corp procedure at Santa Ana.Their employees gave you a co-pay amount for the service--we always pay in full before the services. But a few weeks afterward,the Corp at San... Read More »
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Complaint
Posted 2/10/2011
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1 Review
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0 Question
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43 Profile Views
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0 Answer
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Trustlinker since 02/10/11
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Review 2/10/2011
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This is one of the worst companies EVER. I went to the Smile Care located in Fresno. First I couldn't really understand the dentist as her primary language was not English, I kept asking her to repeat herself and she just got frustrated with me. S... Read More »
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Complaint
Posted 2/8/2011
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1 Review
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0 Question
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50 Profile Views
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0 Answer
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Trustlinker since 02/08/11
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Review 2/8/2011
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I have been with Smilecare for over three years now. I use them, my two boys, my cousin, fiancé and I even recommended the Puente Hills Smilecare to my coworker. The office staff is okay, the service it terrible (waiting in the office for over an... Read More »
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Complaint
Posted 1/17/2011
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1 Review
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0 Question
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50 Profile Views
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0 Answer
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Trustlinker since 01/17/11
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Review 1/17/2011
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This is in response to my experience with SMILECARE-RIVERSIDE. Please read my review and trust me when I say DO NOT SIGN UP with them as they are unprofessional, rude, charges you or your insurance company before explaining to you what they're for... Read More »
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Complaint
Posted 10/25/2010
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1 Review
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0 Question
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67 Profile Views
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0 Answer
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Trustlinker since 10/25/10
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Review 10/25/2010
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THIS HAS BEEN A COMPLETE RIP OFF. MY FAMILY TRUSTED THIS DENTISTRY OFFICE WITH ORTHO WORK AND ALL THEY DID WAS COST US ADDITIONAL THOUSANDS OF DOLLARS TO FIX WHAT THEY DID. I MYSELF WAS A PATIENT AT THE CAMP PENDLETON LOCATION AND THEY WERE NEGLIG... Read More »
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Complaint
Posted 6/11/2010
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1 Review
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0 Question
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57 Profile Views
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0 Answer
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Trustlinker since 06/11/10
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Modesto, CA
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Review 6/11/2010
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This is a very difficult company to deal with. I recommend that you avoid them and use a different dentist. They told me that I had 3 cracked teeth that needed some crowns when I had no problems. After trusting them and believing them that my Insu... Read More »
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Complaint
Posted 2/10/2010
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1 Review
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0 Question
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60 Profile Views
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0 Answer
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Trustlinker since 02/10/10
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spring valley, CA
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Review 2/10/2010
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i put a complaint and my complaint was rejected!
I had gone to Smile Care because the right bottom side of my teeth was hurting. When I went there the specialist examine my mouth and said that there was no problem on my teeth but the that they... Read More »
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Complaint
Posted 2/8/2010
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1 Review
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0 Question
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57 Profile Views
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0 Answer
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Trustlinker since 02/08/10
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Winchester, CA
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Review 2/8/2010
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I thought I'd be on here to shed light about this dentistry, but apparently they've already gotten to a few of you. WORST DENTIST EXPERIENCE EVER. This is for the TEMECULA office. It took over THREE hours to get through my wife and I, they try to... Read More »
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Complaint
Posted 1/27/2010
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1 Review
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0 Question
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83 Profile Views
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0 Answer
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Trustlinker since 01/27/10
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MONTEREY PARK, CA
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Review 1/27/2010
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AFTER READING ALL THE OTHER REVIEWS, I FIND MYSELF HAVING TO MAYBE CONSULT WITH A LAWYER IF MY PROBLEM ISN'T RESOLVED WITH THE HELP OF THE BBB. IT SEEMS LIKE I WILL BE FIGHTING FOR A WHILE. I DON'T RECOMMEND SMILECARE. THE CUSTOMER SERVICE IS VERY... Read More »
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Review
Posted 1/22/2010
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1 Review
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0 Question
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95 Profile Views
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0 Answer
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Trustlinker since 01/22/10
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El Toro, CA
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Review 1/22/2010
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SmileCare sure seems to have some bad press here. I wanted to offer some positive feedback about the Lake Forest branch in Rockfield. First, I found myself having gone years without seeing the dentist and was faced with a significant costs for all... Read More »
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Review
Posted 12/7/2009
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1 Review
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0 Question
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80 Profile Views
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0 Answer
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Trustlinker since 12/07/09
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Inglewood, CA
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Review 12/7/2009
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Stay away from Smilecare Family Dentistry on Manchester Blvd. They have you show up for an appt. and the dentist you're suppose to see is not there, have you wait for an hoour or more after you take off your job,missing hours,then become indignant... Read More »
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Review
Posted 11/28/2009
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1 Review
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0 Question
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123 Profile Views
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0 Answer
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Trustlinker since 11/28/09
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Alpine Forest, CA
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Review 11/28/2009
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STAY AWAY from Smile Care in Bakersfield CA. Over charged our credit and refused to even respond to correct the matter. Their reply to the BBB was "Not Interested." Unbelievable waits every month, at least an hour minimum. Rude employees including... Read More »
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Review
Posted 8/25/2009
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1 Review
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0 Question
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98 Profile Views
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0 Answer
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Trustlinker since 08/25/09
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Northridge, CA
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Review 8/25/2009
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I, Went SmileCare "thinking that it was a good quality in Dentistry. Well it's been a nightmare!. Dr.Lillan is a very rough and a uncaring Dentist.I think she used to work in a car body shop?.the way she handels her patients, she "forgets" we fill... Read More »
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Complaint
Posted 6/22/2009
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1 Review
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0 Question
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102 Profile Views
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0 Answer
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Trustlinker since 06/22/09
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Vallejo, CA
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Review 6/22/2009
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My spouse had a crown replaced or repaired. The color is horrible. The billing amount was incorrect. The treatment date was April 2007. It was discovered the remaining amount was incorrect, so the amount of $621.90 was adjusted to $465.97, April 2... Read More »
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