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Review 2/10/2011
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This is one of the worst companies EVER. I went to the Smile Care located in Fresno. First I couldn't really understand the dentist as her primary language was not English, I kept asking her to repeat herself and she just got frustrated with me. Second SHE cracked my tooth and said it was like that already. It was NOT like that I went in to have a cavity filled and ended up needing a root canal which I did not get from them. Went to another dentist for that who was excellent. Third, The last time I was in their office was 10/2008 and I just (1/31/2011) received a notice that I have an outstanding balance and would be put in collections if not paid within 10 days. Um, ever heard of billing a person first, I haven't moved so they had my address. When I called to question this woman, Jackie, said my insurance company had just closed the claim (from 2008???). I told her I find that very hard to believe. She said well they were understaffed which is why it was just closed. Okay, so now my insurance company was understaffed or you guys were lazy and just submitted the claim. Ridiculous! Never use this company, they are horrible. I woudl check no stars if I could.
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