Complaint
Posted 6/30/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/30/16
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GRAND FORKS, ND
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Disgusting, frustrating, illegal?
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DITTO ALL THE 1 STARS. THEY DESERVE NEGATIVE STARS. HOW CAN THEY BE IN BUSINESS????? Anyone have solutions for getting money back. Inever did receive anything close to customized Imac I ordered! First order was two desk phones?????? Read More »
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Complaint
Posted 5/29/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 05/29/15
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JACKSON, WY
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High quote then revised; no service
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I had a MacPro to sell. I received an online quote for $197. I packaged it with bubble wrap and sent it off. Many days after they received it I was notified that it was "received damaged" and "not as represented" and they modified their quote to $... Read More »
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Complaint
Posted 3/3/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/03/14
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STEVE HARPER aka "Manager" is RUDE and UNHELPFUL
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The customer service of this company is entirely awful. There really isn't one, considering there is no one to speak to on the phone; your only option is fill out a service request through their e-mail system, to which they only respond in generic... Read More »
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Complaint
Posted 3/8/2013
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1 Review
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0 Question
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20 Profile Views
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0 Answer
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Trustlinker since 03/08/13
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The worst- this company is a scam
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I ordered a MacBook from gainsaver and when it came the wifi didn't work and the model was almost 2 years older than what I had purchased online. Their customer service is rude and abrasive. Don't ever buy from them it was a terrible experience. Read More »
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Complaint
Posted 1/24/2012
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1 Review
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0 Question
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95 Profile Views
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0 Answer
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Trustlinker since 01/24/12
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A terrible company
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If anyone is considering using Gainsaver, my best advice is to cross your fingers and hope that your order goes through without a hitch, and may heaven help you if it doesn't. On 10/17/2011 I order a 13" Macbook and purchased the extended three ye... Read More »
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Complaint
Posted 1/6/2012
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1 Review
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0 Question
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59 Profile Views
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0 Answer
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Trustlinker since 01/06/12
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Worst Customer Service EVER!!
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As of this writing Gainsaver still has their computer and my money.
For Christmas we decided we were going to get a family computer and make the big switch to MAC. After researching and researching Gainsaver by far had the best prices around and... Read More »
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Complaint
Posted 7/9/2011
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1 Review
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0 Question
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112 Profile Views
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0 Answer
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Trustlinker since 07/09/11
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Review 7/9/2011
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*GAINSAVER SENT US JUNK COMPUTERS AND THEN BROKE THEIR RETURNS POLICY*
My company bought 40 Mac laptops from Gainsaver over the last two years. I've spent dozens of hours ordering and returning their machines and dealing with their customer servi... Read More »
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Complaint
Posted 5/10/2011
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1 Review
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2 Questions
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176 Profile Views
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0 Answer
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Trustlinker since 05/10/11
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Review 5/10/2011
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This is the worst customer service of any company I have ever done business with. Have placed an order in the past year with this company for 10 I mac computers. They refused to honor rebates that they list on the web site and continually hang up... Read More »
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Complaint
Posted 5/6/2011
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1 Review
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0 Question
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96 Profile Views
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0 Answer
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Trustlinker since 05/04/11
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Bradford, PA
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Review 5/6/2011
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Do NOT buy from GainSaver. They are crooks. They steal. They are rude. They waste your time. I've reported them to the Better Business Bureau. Here is a detailed report of what you can expect if you do business with them.
The last 4 times I talke... Read More »
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Complaint
Posted 4/20/2011
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1 Review
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0 Question
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70 Profile Views
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0 Answer
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Trustlinker since 04/20/11
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Review 4/20/2011
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Gainsaver is a big rip off! BEWARE buyers. Go elsewhere to buy. These people are scammers.
I bought a computer that was beat to heck right out of the box...then didn't even work. Your responsible for mailing back their faulty, poor, beat up mercha... Read More »
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Complaint
Posted 4/11/2011
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1 Review
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0 Question
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72 Profile Views
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0 Answer
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Trustlinker since 04/11/11
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Review 4/11/2011
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I purchased a Thinkpad z60T laptop computer with the following items: Pentium M 2.1G processor, 4GB memory. Item was changed during processing without contacting me to reduce memory to 3GB. I called in to confirm that I would not be charged for th... Read More »
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Complaint
Posted 3/19/2011
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2 Reviews
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0 Question
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223 Profile Views
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0 Answer
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Trustlinker since 02/26/09
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Riverside, CA
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Review 3/19/2011
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Yep ...... the worst "want-a-be" Mac service company ever. Ordered a MacBookPro and got a POS instead. Was told I could have a refund in the form of a store credit. I would have done much better on eBay. Read More »
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Complaint
Posted 2/21/2011
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1 Review
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0 Question
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57 Profile Views
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0 Answer
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Trustlinker since 02/21/11
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Review 2/21/2011
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Hands down the absolute worst company i have ever had the misfortune of doing business with they sold me two macbook pros neither one worked they are rude they hung up on me at least 4 or 5 times put me in collections before my visa bill was even... Read More »
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Complaint
Posted 2/17/2011
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 02/12/11
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Milwaukee, WI
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Review 2/17/2011
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I sent cashier’s check on September 2010 for the amount of 1449,33$ to Gainsaver. My order has been partially completed (for 269,59$). For unknown reason the rest of the sum (1 179,74$) is being kept by Gainsaver. I have sent 78 (seventy eight) e-... Read More »
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Review
Posted 2/12/2011
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1 Review
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0 Question
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65 Profile Views
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0 Answer
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Trustlinker since 02/12/11
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Review 2/12/2011
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Are you serious with a A+ Rating, Steve Harper is is ripping people off with the BBB help. Do some reseacrh this company is a rip off. Read More »
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Complaint
Posted 2/8/2011
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1 Review
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0 Question
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67 Profile Views
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0 Answer
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Trustlinker since 02/08/11
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Review 2/8/2011
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I ordered a Macbook from gainsaver.com with a two year warranty. When I received the laptop I noticed a small black spot on the screen. I called costumer service. They said that I could send it back and they would repair it; however, you must use... Read More »
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Complaint
Posted 1/31/2011
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1 Review
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0 Question
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52 Profile Views
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0 Answer
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Trustlinker since 01/31/11
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Review 1/31/2011
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This company is telling customers that they are getting a REBATE and not following through
I am trying to purchase a product with my REBATE and the product is showing as INSTOCK AND NEW on their website....the company says that you have to fil ou... Read More »
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Complaint
Posted 1/25/2011
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1 Review
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0 Question
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73 Profile Views
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0 Answer
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Trustlinker since 01/25/11
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Review 1/25/2011
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It is my belief that GainSaver is both fraudulent in the computers they sell, as well as their customer service. Last year I returned one computer that died as not result of my use within 6 months of purchase, only to have my replacement computer,... Read More »
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Complaint
Posted 1/22/2011
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1 Review
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0 Question
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64 Profile Views
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0 Answer
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Trustlinker since 01/22/11
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Review 1/22/2011
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SCAM SCAM SCAM!! I just reported GainSaver to the Attorney General.
The same thing happened to me as about 50% of the reviewers.
Here is what will happen if you purchase from them.
Lets take a case where you order a refurbished Sony Vaio... Read More »
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Complaint
Posted 1/15/2011
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1 Review
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0 Question
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66 Profile Views
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0 Answer
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Trustlinker since 01/15/11
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Review 1/15/2011
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I ordered a computer from GainSaver for my daughter for a Christmas present. The salesperson was rude and in a hurry and i ended up ordering the wrong computer. I reallized this when it arrived, so I contacted the company, got a return slip, and w... Read More »
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