Complaint
Posted 10/27/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 10/27/15
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POTWIN, KS
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Review
Posted 10/23/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 10/23/15
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DES PLAINES, IL
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Complaint
Posted 1/12/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/12/15
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WOODLAND HILLS, CA
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Complaint
Posted 1/4/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/04/14
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Complaint
Posted 9/25/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/25/13
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not recommended
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Terrible service. Disrepectful of customer. Waiting periods on the phone of sometimes over 50 minutes on hold. Holding funds for extended periods of time with no estimate of time required to complete risk investigation. Rude to customer. I wish I... Read More »
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Complaint
Posted 4/23/2013
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1 Review
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0 Question
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10 Profile Views
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0 Answer
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Trustlinker since 04/23/13
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DO NOT USE INTUIT!
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I have been fighting with intuit for over two months now over a payment of over $1000. Originally they had me jump through numerous hoops in order to receive my payment. Now that I have completed everything they have asked, I am being told that my... Read More »
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Complaint
Posted 3/17/2013
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1 Review
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0 Question
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46 Profile Views
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0 Answer
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Trustlinker since 03/17/13
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Review
Posted 3/14/2013
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1 Review
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0 Question
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38 Profile Views
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0 Answer
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Trustlinker since 03/14/13
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STAY AWAY FROM THESE THIEVES & LIERS
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WOW WOW WOW!!! WHAT A HORRIBLE MERCHANT PROCESSING COMPANY!!! I WOULD GIVE THESE GUYS A NEGATIVE 5 RATING IF I COULD!! STAY AWAY OR ANYTHING THAT YOU PROCESS WILL GET WITHHELD FOR 290 DAY BECAUSE THE "RISK" THINKS ITS A RED FLAG AND IF Y... Read More »
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Complaint
Posted 12/28/2012
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 12/28/12
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Review
Posted 11/10/2012
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1 Review
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0 Question
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80 Profile Views
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0 Answer
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Trustlinker since 11/10/12
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I generally like Intuit.
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However I do have a complaint. On October 5, 2012 their credit card processing website was giving me errors stating it’s unable to process charge, please try again later. It finally worked after four tries. It turns out my customers credit card w... Read More »
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Complaint
Posted 9/22/2012
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1 Review
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0 Question
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79 Profile Views
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0 Answer
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Trustlinker since 09/22/12
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Complaint
Posted 12/15/2011
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1 Review
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0 Question
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122 Profile Views
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0 Answer
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Trustlinker since 11/19/11
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Complaint
Posted 8/25/2011
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1 Review
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0 Question
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125 Profile Views
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0 Answer
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Trustlinker since 08/25/11
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Brooklyn, NY
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Review 8/25/2011
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Innovative Merchant Solutions charged me for over a year even though I never agreed to setting up an account. I filled out the online form to inquire about account setup and received an email stating that Innovative needed more information from me... Read More »
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Review 8/15/2011
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Innovative merchant Solutions are the worst type of thieves. And what is really bad is that they work now with Quickbooks and Intuit so they are thieves too. I signed up. Tried it for 2 months and then cancelled. They continued to charge my accoun... Read More »
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Business's response - by LeAnneJon 8/22/2011
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We are truly sorry you have had such an experience. Our Merchant Agreement outlines the closure process which requires 30 day written notice when customers make their request. If we did not receive the written request, this could delay the closure... Read More »
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Complaint
Posted 7/20/2011
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1 Review
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0 Question
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122 Profile Views
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0 Answer
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Trustlinker since 07/20/11
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new york, NY
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Review 7/20/2011
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These people are thieves.
Like others, I have gotten the runaround, particularly from "Renee Wilson". They take the money, then won't even respond. It has been dozens of phone calls, never a response.
STAY AWAY from Intuit/Gopayment. Read More »
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Complaint
Posted 6/14/2011
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3 Reviews
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0 Question
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157 Profile Views
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0 Answer
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Trustlinker since 01/08/10
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Beverly Hills, CA
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Review 6/14/2011
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Innovative Merchant Solutions VERY BAD !!!! SAVE YOURSELF !!!
COMPANY HAS TREATED US LIKE DIRT WE GET HUNG UP ON , WE GET VERY BAD SERVICE WE GET NO SERVICE WE HAVE TO WAIT 5 DAYS TO GET OUR MONEY WE PAY HIGH RATES WE GET LITTLE SERVICE OR HELP F... Read More »
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Complaint
Posted 3/21/2011
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1 Review
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0 Question
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144 Profile Views
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0 Answer
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Trustlinker since 03/21/11
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Review 3/21/2011
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I was never informed about the $295 termination fee. The contract they have you sign when you sign up only mentions early termination fees. It does not mention the amount of the termination fee at the end of your contract. The end of contract term... Read More »
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Complaint
Posted 1/11/2011
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1 Review
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0 Question
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131 Profile Views
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0 Answer
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Trustlinker since 01/11/11
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Review 1/11/2011
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I agree 100% with most of the posts here. This company withheld $10,000 of my money for 290 days because the first month I opened the account I apparently had too many credit card transactions. They said as a precaution they will withhold this lar... Read More »
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Complaint
Posted 11/20/2010
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1 Review
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0 Question
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185 Profile Views
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0 Answer
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Trustlinker since 11/20/10
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Review 11/20/2010
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Intuit keeps holding more money and more money. We are a small auto parts company that has about 15% returns. They have made it almost impossible to refund our customers in a timely manner. We have gotten 2 disputes from customers because their cr... Read More »
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Review 9/21/2010
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I signed up with Innovative Merchant Solutions 12 months ago, and except for slightly higher transaction fees than other companies I was satisfied with Innovative. I was set back by a termination fee that they charge even if you stay with them for... Read More »
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Business's response - by LeAnneJon 9/21/2010
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The Termination Fee is noted on the Merchant Application, directly above the signature. We strongly encourage all applicants to read the document before signing as there are important terms and conditions in a bankcard relationship such as this. Read More »
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