3/19/2010 9:41 AM (PST)

Hello Gerald,

Unfortunately I cannot offer much advice for this company, as they are located in China and that is beyond the BBB's service area. If you are having trouble contacting them, you may wish to just move on and select a different company to do business with. We are currently reviewing the company's TrustLink storefront and reviews. Have you tried talking with other gamers on a neutral forum? You may want to try posting and see what other people have to say... You can try progamerforum.com.

Good luck!

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